David Holt Email and Phone Number
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Experienced global product manager with extensive knowledge of embedded telematics, IoT, and history bridging the gap between technical and non-technical aspects of the business. Strong understanding of cellular technologies and the unique challenges of embedded M2M systems and the IoT. End-to-end system expertise including the cellular network, embedded vehicle hardware, back-end systems, and call center with a balanced understanding and insight into both the tactical and strategic needs of the system. Affinity for rapid assimilation of complex and technical systems, processes, and architectures. Solid record of generating positive results and fostering creativity, quality, performance improvement, and innovation as evident in multiple patent applications.
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Global Product ManagerGeneral Motors Nov 2014 - PresentGreater Detroit Area• Leading product strategy and business development for aggressive global expansion of OnStar into 17 new markets across 3 continents with roughly 1M vehicles per year installed volume and estimated $340M average annual revenues• Schemed roll-out approach combining multiple markets together regionally to share upfront development and infrastructure investment resulting in a positive business case and leadership consensus to move forward with the expansion effort• Involved in all aspects of new business development including product planning, wireless carrier strategy and selection, system development requirements, resource and organization planning, business entity strategy, financial business case development, legal/tax reviews, and including direct regulatory contact in licensing discussions as needed -
Lead Requirements AnalystGeneral Motors Jan 2013 - Oct 2014Greater Detroit Area• Led development of requirements for new OnStar advisor and customer portal launched in Europe in late 2015 in a compressed window of time, with an offshore development team brand new to GM, and a remote business team unfamiliar with OnStar business systems and processes• Managed to lay the foundation for a highly capable system with adequate features and flexibility to be targeted for global deployment across all OnStar markets • Identified a departmental need to centralize requirements backlog into a common tool, took the initiative to design and develop an effective system using existing software, and migrated disparate data sets into single backlog• Developed miscellaneous desktop tools to facilitate time-consuming tasks for co-workers to improve overall team efficiency and throughput
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Manager Global Systems Operations/EngineeringGeneral Motors Sep 2010 - Dec 2012Greater Detroit AreaGLOBAL EXPANSION – OnStar Mexico • Integral to the selection process of OnStar’s global wireless service provider for GSM technology from request for quotation development of requirements and service level agreements through to final vendor selection • Responsible for process design, system development, carrier integration, and launch activities for wireless service provisioning of new GSM-based embedded hardware• Actively involved as project champion of the agile development team managing the integration of OnStar’s provisioning system with global wireless service provider’s existing M2M platform
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Manager Global Systems Operations/EngineeringOnstar Sep 2008 - Dec 2012Greater Detroit AreaCHINA – Shanghai OnStar• Developed process design to provision wireless services for Shanghai OnStar joint venture in China launched in December 2010 and facilitated the rapid growth of the business with a simple and trouble free approach• Led unprecedented and extensive training of new technical Systems Operations analysts in China supporting end-to-end performance analysis for primary OnStar services such as Turn by Turn navigation and OnStar Vehicle Diagnostic email among others• Provided pre-launch knowledge transfer regarding how OnStar leverages wireless network services (Voice, Packet, and SMS) with wireless service providers in China• Pursued weekly Systems Operations Workgroup meetings and actively supported the China team in the review of system issues and provided guidance for analysis and troubleshooting of performance and customer service issues
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Systems Performance ManagerOnstar Jan 2001 - Sep 2008Greater Detroit Area• Widely recognized as a subject matter expert in operations and provisioning within the enterprise• Business owner of primary OnStar software platforms below with responsibility for business integration, funding, oversight of system development including prioritization for changes and refinement: o Vehcomm - OnStar’s proprietary vehicle communications software platform that processes all incoming and outgoing communication between the call center and OnStar equipped vehicles o OPC - OnStar’s Personal Calling application that interfaces with wireless service provider partner Verizon, supports provisioning process for hands free calling service, and supports batch processing of transactions • Responsible for day to day operation and performance of multiple automated systems designed to engage dealers, enhance customer experience, and reduce operational expenses• Engaged in multiple enterprise development projects and considered a subject matter expert on certain teams including new business development opportunities in China and globally• Performed comprehensive system analysis to identify and illustrate potential system issues and problem areas that need to be improved through process or software refinement• Orchestrated short term containment and corrective action processes including technical and manual solutions to maintain performance and improve overall customer experience• Established or negotiated priorities for IT development cycles within and among various business groups and influenced overall direction and tendencies of the organization• Contributed to the development and institution of the OnStar Technical Assistance (OSTA) team to resolve the complex and technically challenging issues that are a daily part of supporting and operating a telematics system
David Holt Skills
David Holt Education Details
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Information Technology Management -
Management
Frequently Asked Questions about David Holt
What company does David Holt work for?
David Holt works for General Motors
What is David Holt's role at the current company?
David Holt's current role is Global Product Manager for Embedded Connectivity Global Expansion at General Motors.
What is David Holt's email address?
David Holt's email address is da****@****tar.com
What is David Holt's direct phone number?
David Holt's direct phone number is +124885*****
What schools did David Holt attend?
David Holt attended Carnegie Mellon University, Purdue University.
What are some of David Holt's interests?
David Holt has interest in Kids, Cooking, Electronics, Home Improvement, Reading, Crafts, Gourmet Cooking, Collecting, Home Decoration.
What skills is David Holt known for?
David Holt has skills like Troubleshooting, Architecture, Vendor Management, Program Management, Crm, Strategy, Business Process Improvement, Process Improvement, Negotiation, Wireless, Wireless Networking, Integration.
Who are David Holt's colleagues?
David Holt's colleagues are Sajid Bashir, Yuval Harel, John Lock, Daniel Gonzalez, Patty Noga, نوب فنش, James York.
Not the David Holt you were looking for?
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David Holt
Hr Leader With Expertise In Analytics, Equal Employment Opportunity, Diversity & Inclusion Strategies, Talent ManagementLa Grange Park, Il2uscellular.com, dist102.k12.il.us1 +177339XXXXX
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David Holt
Oklahoma City, Ok -
David Holt
Healthcare Provider Attorney | Founder/Ceo At Holt Law | We Are The Law Firm Built For Healthcare BusinessesPalm Springs, Ca4hotmail.com, concentric.net, holtlawllc.com, gmail.com2 +161229XXXXX
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