David Kelsey Email & Phone Number

Halifax, Nova Scotia, Canada

I am responsible for the production, reconciliation and analysis of Financial and Performance Reporting for government clients through the BFO.Achievements in the role include:- requirements gathering, specification and overseeing the development of performance and financial reports- historical reconciliation of Business Finance Office transactions.

Halifax, Nova Scotia

Service Delivery Manager responsible for the Drivers Insurance Abstract system. I manage service contracts for Unisys that provide access to Insurance Companies to Driver's License registries for Nova Scotia and New Brunswick. I am accountable for c10.0M of client revenue per annum.Achievements:- Negotiated 3yr extension of DIAS in New Brunswick.- Improved.

Wellington & Wairarapa, New Zealand

Wellington & Wairarapa, New Zealand

Wellington & Wairarapa, New Zealand

Project engagement based in the Early Learning and Student Achievement group as part of the transformation of the Professional and Learning Development system for NZ teachers.- Service design and development- Implemented distribution model for equity based allocation of support to regions based on student achievement.- Implemented tracking system for.

Wellington & Wairarapa, New Zealand

• I developed a Commercial Intelligence function within the Highways Network Operations group to support the Transport Agency’s transition to outcome based maintenance contact and a new maintenance and operations.
• Implemented a 2 tier performance framework. The framework supports 23 maintenance contracts. The risk reward mechanism is currently in use in 12 contracts and is included in the role out of a further 11.
• Developed systems and processes to support the performance framework and it use in 23 regions.
• Developed a cost model to understand and compare output costs against 23 cost regions for use in 2014/15 business planning. This included the allocation of previous years costs into the new business model.
• Developed and implemented a rates database and process for price setting of future maintenance contracts
• Change management and relationship management with internal staff and contractors, developing and delivering workshops to support transition to outcomes-based contracts and building constructive, collaborative.

Wellington, New Zealand

Working with the Grid Performance Business Planning and Performance team and Leadership team and assisting them with improving their information transperancy and understanding, developing their internal reporting and increasing their performance management capability. Projects have included:- Review of current Maintenance Service Provider KPIs and.

New Zealand/ UK/ Canada

Consultant on a customer insight analysis assignment for a large pay by phone parking provider based in the UK and Canada and operating in UK, Europe, Canada, the US and Australia.Developed data tables in Google BigQuery and migrated transaction and member data across to provide a shared and stable platform accessible across 3 continents. Created a set of.

Wellington, New Zealand

Completed an analysis of current pricing and cost models and created new models for a number of partly and fully cost recovered services provided by the National Library. These services included both online and physical services.

London, United Kingdom

Transformation Business Analyst working on Organisational Effectiveness and Service Culture as part of Network Rails £3Bn Transformation Program. Responsible for performance measurement, feasibility analysis and business case development within transformation.- Feasibility study of centralisation of Business Support functions transferring to Network’s Rail.

London, United Kingdom

Consultant on the People theme of the industry wide McNulty Rail Value for Money Study.Developed business cases for significant redesign of industry wide operating practices for train dispatch and on-train staff (Driver Only Operation). These covered all aspects of the change including industrial relations, infrastructure, standards, legislation and.

London, United Kingdom

Policy, Performance and PlanningInternal consultancy role provide expert business analyst capability to support change and performance improvement.- Developed and implemented charging model to allow for cost recovery of department costs for 50 staff through internal recharge.- Developed performance management framework for an outcome based resource.

London, United Kingdom

Parking ServicesOverseeing development and implementation of business intelligence and management information solutions and performance management frameworks.Development of operational processes for the corporate business intelligence including commissioning and change processes. Providing quality analytical and reporting support across the Parking Service.

London, United Kingdom

Parking ServicesManaging delivery of contact centre, back office processing, debt collection and on-street suspension services. Accountable for the recovery of parking enforcement revenue; ensuring all processes and activities undertaken by service providers are compliant with the Road Traffic Act 1991 and Traffic Management 2004. 8 direct reports10.

London, United Kingdom

Parking ServicesResponsible for development of management information reporting across the full scope of the parking business, ensuring that accurate information is produced and available to support decision making and business planning. This included weekly and monthly operational MI together with associated trend analysis. Carrying out business impact.

London, United Kingdom

Contract management

London, United Kingdom

Parking Services

Wellington, New Zealand

Corporate Planning and ServicesResponsible for monthly profit and loss reporting and forecasting, including analysis and interpretation. Management of the capital expenditure plan and business planning model for departmental and research revenue expenditure.Coordination of weekly report to the Minister of Fisheries. Internal management performance audits.

Wellington Branch