David A. Barringer Email & Phone Number

Liberty Hill, TX, US

• Managed team of collection representatives responsible for billing and collecting on accounts across large enterprise customers
• Led, mentored, and managed members of the collections team, fostering a high-performance culture ensuring representative accountability for assigned portfolios
• Reduced outstanding net invest below 1% > 60+ days delinquency for both U.S. and Canada through coaching and customer focus
• Prepared reports to present weekly to executives on account delinquency across rental, renewal, and tax categories
• Built and maintained strong relationships with key stakeholders resulting in better cross-functional collaboration within Treasury, Pricing, End-of-Lease, Credit, Sales, and Tax departments

• Managed multi-functional global team that was responsible for timely and accurate booking of finance contracts in addition to records management, contract edits, and 8038 filings
• Managed team that booked over $1.5 billion in annual originations
• Reduced audit failures to near 0% on monthly basis through coaching and finding ways to streamline processes
• Coordinated with Legal to ensure contract language change requests were approved prior to execution
• Supervised 8038 filings to ensure they were accurate and filed timely

• Documented policy and procedures to ensure adherence to business controls across Operations and other contributing departments
• Drove business process improvements and documented process changes to mitigate risk
• Participated in senior leadership meetings to provide feedback and communicate business needs to better support business efficiency

• Responsible for pricing interest rates on financing contracts across U.S. and Canada
• Collaborated with multiple departments to ensure rates were competitive while also meeting profitability guidelines
• Managed $800M annual volume portfolio as a controller/pricer
• Performed audits on 100+ contracts monthly to ensure booking accuracy
• Q1 2018 President’s Award winner

• Proposed finance options through cold calls and warm transfers to Medium Business customers
• Increased initial lease accounts by 10% through customer service and strategy
• Averaged over 100% attainment

• Coached sales representative teams on proposing revolving credit and lease to Consumer and Small Business customers
• Liaison between Dell sales and Dell Financial Services (DFS)
• Audited Dell sales calls for DFS positioning and policy to ensure compliance
• Reported DFS weekly performance to Dell leadership centered on pen rate and audit score metrics
• Q1 2014 DFS Consumer MVP Award winner

• Received inbound sales calls from U.S. consumer customers
• Responsible for maintaining monthly close rate, revenue, and margin metrics
• Maximized attainment through consistent call flow and driving upsells
• 2x Customer Champion and Bronze Rep of the Quarter Award winner