David A Hocevar

David A Hocevar Email and Phone Number

Computer and Systems Operator @ Intralot
Brook Park, OH, US
David A Hocevar's Location
Brook Park, Ohio, United States, United States
David A Hocevar's Contact Details
About David A Hocevar

Gmail: davidahocevaroh@gmail.comIndustries worked within Information TechnologyBanking / Financial ServicesInsuranceManufacturingDirect Mail Marketing / Printing ServicesHospital IT (Laptop / Desktop Refresh Projects Cleveland Clinic, University Hospitals, Kaiser Permanente Foundation (All Windows XP to Windows 7/10 Home, Professional / Enterprise versionsMicrosoft Office Suites from 2003 to 365(Outlook, Word, Excel. Powerpoint, Access)Software/Hardware Troubleshooting and RemediationHome Network Hardware/Software installations/UpgradesLooking for Desktop / deskside support position, but willing to go back into Service desk / Help Desk to learn the ropes of a progressive company where I can grow, and help end user community complete their day tasks to make the organization profitable Key Attributes / SkillsDependable self starter.Work well in a team environment, but can work independently.Very Customer focused support, try and get end users back up and functional with minimum downtimeQuick learner and can think on my feet when needed to solve problemsI plan on completing the MCP for Windows 10, as well as COMPTIA Network+, Security+ when gainfully employed Completed the COMPTIA A+ certification - June 2002Laptop/desktop deskside and desktop support - remote and in-personPC Desktop / Laptop Hardware support, "Break/fix"PC Desktop / Laptop Software support, Windows 10 Home / Professional and Office 2016/365Specialties: Expert in building individual PC systems for friends and family. I have built every machine in my home.

David A Hocevar's Current Company Details
Intralot

Intralot

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Computer and Systems Operator
Brook Park, OH, US
Website:
intralot.com
Employees:
1456
David A Hocevar Work Experience Details
  • Intralot
    Computer And Systems Operator
    Intralot
    Brook Park, Oh, Us
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  • Intralot
    Computer/Systems Operator
    Intralot Apr 2022 - Present
    United States
    Lottery operations and database updates
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  • Home
    Independent Contractor
    Home Jan 1985 - Present
    Do PC / Laptop support for family and friends when asked. I charge by the job, regardless of the scope of the job.
  • Beacon Hill Technologies
    Service Desk Technician 1
    Beacon Hill Technologies Aug 2020 - Apr 2022
    Cleveland, Ohio, United States
    Contract Service Desk Technicain 1 at JoAnn Stores Incorporated5555 Darrow Road, Hudson, OhioLevel 1 Triage of retail store (NCR) National Cash Register 7606/7459 cash register hardware and POS software issues using Joann software tools to fix register hardware/POS softwareHP Laptop and Desktop Hardware/Software Troubleshooting and RMA processMotorola/Zebra MC40/TC52 handheld Android scanner troubleshooting and RMA processStore WIFI and hard wired network troubleshooting and escalation
  • Beacon Hill Staffing Group
    Store Re-Ip Sccm Technician
    Beacon Hill Staffing Group May 2021 - Dec 2021
    Fairlawn, Ohio, United States
    Email/Phone support for Piercing Pagoda / Zales Jewelry Stores for Signet JewelersAlso performing Day After support for POS/Register, printer, Ipad network issues, escalting to Level 3 support teams
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  • Self-Employed
    Work At Home
    Self-Employed Nov 2019 - Aug 2020
    Rebuilt personal home desktops and laptops to Windows 10 version2004Also rebuilt home wired and wireless network for better security and complete coverage throughout the houseAlso rebuilt family and friends laptops, upgrade memory and installed SSD drivesAlso working on home plumbing, electrical and carpentry projects while searching for new IT desktop positionSteering through COVID-19 and other health items
  • Amtrust Financial Services, Inc. (Afsi)
    Senior Service Desk Technician
    Amtrust Financial Services, Inc. (Afsi) Oct 2018 - Nov 2019
    Cleveland, Ohio
    Desktop / laptop hardware / software support and break fixAD and specialty web portal account password resetsMicrosoft Office 2016 to Office 365 upgrade project with Desktop support team
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  • Apex Systems, Independence, Ohio
    It Help Desk Representative Ii
    Apex Systems, Independence, Ohio Aug 2017 - Sep 2018
    Windstream Comminucations, Llc
    Data, Voice, Internet and Cloud Services company in Twinsburg, Ohio providing Tier II Help Desk support to 5000+ employees in 48 states and Offshore operations as well, Microsoft Windows 7 Enterprise / 10 Enterprise, Microsoft Office 2016/365 and over 200 applications spanning mainframe, AS/400 and Windows 2008/2012 and Linux/Unix Servers across 4 data centers
  • The Sherwin-Williams Company
    Service Desk Analyst
    The Sherwin-Williams Company May 2015 - Aug 2017
    101 West Prospect Avenue, Cleveland Ohio 44115
    Sherlink Custmer Relationship Management (CRM support for 4600 sales rep and 46,000 employees
  • Kforce Inc
    Service Desk Analyst I /Ii And Deskside Support Analyst I / Ii
    Kforce Inc Apr 2013 - May 2015
    The Sherwin-Williams Company, 101 West Prospect Avenue, Cleveland Ohio 44115
    Sherlink CRM support for external customer and internal users for 48,000 employees\PC desktop / Laptop hardware and software supportLandesk management remote PC software for troubleshootingApple Iphone / Ipad level 1 support
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  • Beacon Hill Staffing Group
    Telecommunication Help Desk Analyst
    Beacon Hill Staffing Group Aug 2012 - Apr 2013
    Kent State University, Kent Ohio And All Sattelitte Campuses
    NEC PBX phone system support using Clarify MAC ticketing systemLearned Call center express abd Cisco Unified Communications Center simple command to move NEC phone system to Cisco IP phone system across main campus and 7 regional campuses
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  • Kforce Professional Staffing
    Help Desk Analyst Ii / Iii / Desktop Support
    Kforce Professional Staffing Mar 2012 - Aug 2012
    Sherwin-Williams Company, Cleveland Ohio
    RIM/Blackberry Bold 9930 rollout to replace Bold 9650 blackberry's. Completed 900 rollouts. Also provided help desk ticket resolution using Clarify ticketing system for Blackberry 9930 day-after followup on issues.Completed Xerox Mobile Print project on Xerox 7545 and 5745 MFP printing units for adding Blackberry printing capability for Corporate and Stores printing.
  • Rose International
    Desktop /Laptop Refresh Technician
    Rose International Jul 2011 - Mar 2012
    Cleveland, Ohio
    Provided PC Refresh support for all Medical and NonMedical staff at Kaiser - Ohio facilities. Replaced old HP/Dell desktops and laptops with new HP6930/8440/8460 laptops and 8000/8200 desktops. Provided inventory control and warehousing duties for both legacy and new hardware.
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  • Pomeroy It Solutions
    Pc Refresh/Support Technician
    Pomeroy It Solutions Jan 2010 - Jun 2011
    Cleveland, Ohio
    Provided PC Refresh and day after support to Kaiser Permanente Foundation of Ohio - Ohio Region and all medical facilities in the Ohio region. Replaced old HP/Dell laptops and desktops with new HP 6930/8440/8460 laptops and 8000/8200 desktops. I used the KP approved XP/Windows 7 images and approved application programs.
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  • Adecco Technical
    Medical Device Technician
    Adecco Technical Nov 2009 - Dec 2009
    Cleveland, Ohio
    Provided medical device support to Cardinal Health for 2 contracts, University Hospitals of Cleveland and Massilion Hospital. Flased cardinal health infusion pumps models 8000/8015 to latest firmware and BIOS. Completed QA testing and Final testing with 100% accuracy.
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  • Pfitech
    Laptop / Desktop Refresh Technician / Desktop Support
    Pfitech Aug 2009 - Oct 2009
    Brook Park, Ohio
    Provided desktop refresh support and day after support for all software issues replacing old Dell desktops with Dell GX270/GX280 desktops with approved Ford XP image and application software. Work performed at the Cleveland Engine Plant in Brook Park, Ohio
  • Kforce Professional Staffing
    Laptop / Desktop Refresh Technician / Desktop Support
    Kforce Professional Staffing Apr 2007 - Jul 2009
    Cleveland, Ohio
    HP PC Refresh Project support for all medical/nonmedical staff. Provided inventory control and warehousing activities for both legacy and new HP hardware. work was performed at The Cleveland Clinic Foundation.
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  • Insight Global
    Desktop / Laptop Support/Help Desk Technician
    Insight Global May 2006 - Mar 2007
    Brecksville, Ohio
    Provided PC desktop/deskside support for AT&T Ohio region that encompassed the northern 27 counties of Ohio minus Cuyahoga county. Provided laptop/desktop hardware and software support via remote connection as well as face-to-face support.
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  • Kforce Professional Staffing
    Laptop / Desktop Refresh Technician / Desktop/Laptop Support
    Kforce Professional Staffing Oct 2005 - May 2006
    Cleveland, Ohio
    Provided PC desktop refresh duites to Kaiser Permanente Ohio Parma facility for exam room desktop refresh.Provided help desk support for field technicians for OfficeMax kiosk PC rollout.Provided Cisco router/switch programming support to Telesource to reprogramming routers/switches for the Cleveland Municipal School District.
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  • Sapphire Technology
    Laptop / Desktop Deskside Support Technician
    Sapphire Technology Jan 2005 - Oct 2005
    Cleveland, Ohio
    Provided PC desktop support and IT asset support to Ohio Savings Bank in downtown Cleveland, Ohio supporting over 1000 users downtown and at all bank branch operations.
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  • Compusa
    Laptop / Desktop Comptia A+ Certified Computer Technician
    Compusa Jul 2004 - Jan 2005
    North Olmsted, Ohio
    Provided technical services support to COMPUSA North Olmsted store customers for laptop and desktop hardware and software issues. Sold services that customer neded to have performed. Performed inside sales of complete custom built PC systems.
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  • 4Techwork
    Mainframe / Server Computer Operator/Help Desk Analyst
    4Techwork Dec 2003 - Apr 2004
    Twinsburg, Ohio
    Provided HP 3000 operations support for Emdeon/WEBMD in Twinsburg Ohio on 3rd shift.Provided Windows 2000/2003 server monitoring support for DOD pharmacy prescription service system running specialized scripts for reporting purposes. ran batch eligibility reports on Windows 2000 Professional/XP Professional high-end workstations nightly.
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  • Sapphire Technology
    Vse Mainframe Computer Operator / Help Desk Analyst
    Sapphire Technology Nov 2002 - Nov 2003
    Cleveland, Ohio
    Provided IBM VSE mainframe operations support to Ferro Corporation on 3rd shift. Provided help desk support on 3rd shift for end-user community for report distribution and reprints of reports all over the globe. Provided Windows 2000 server monitoring support for specialized SAP application interface support.
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  • C.Trac Information Solutions
    Vse Mainframe Computer Operator / Vse Cobol Programmer
    C.Trac Information Solutions Aug 1999 - Jan 2002
    Strongsville, Ohio
    Provided day shift IBM VSE mainframe operations support for specialized direct-mail software that ran in batch on the mainframe. Printed specialized reports and labels for output to client base on high speed laser and impact printers attached to the mainframe. Converted to Windows 2000 advanced server environment, converting 25 mainfarem batch COBOL programs for payroll, finance systems using MERANT COBOL IDE system. Learned new direct-mail software for cut conversions called First mail
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David A Hocevar Skills

Cobol Programming Pc/laptop Deskside Support Mainframe Operations And Programming Help Desk Analyst Entry Level System Administrator Knowledge Of All Microsoft Operating Systems Active Directory Aduc Console Knowledge Ibm As/400 Operations And Support Comptia A+ Computer Technician Mainframe Windows Server Help Desk Support Hardware Laptops Printers Comptia A+ Cisco Technologies Testing Cisco Systems Products Computer Hardware Customer Service Microsoft Office Technical Support Microsoft Sccm Software Distribution Tasks

David A Hocevar Education Details

Frequently Asked Questions about David A Hocevar

What company does David A Hocevar work for?

David A Hocevar works for Intralot

What is David A Hocevar's role at the current company?

David A Hocevar's current role is Computer and Systems Operator.

What is David A Hocevar's email address?

David A Hocevar's email address is da****@****ing.com

What schools did David A Hocevar attend?

David A Hocevar attended Self Study, Polaris Career Center, Cuyahoga Community College, Lakeland Community College, Lakeland Comminity College.

What are some of David A Hocevar's interests?

David A Hocevar has interest in Children, Takung Care Of My Yard, Civil Rights And Social Action, Education, Environment, Poverty Alleviation, Science And Technology, Disaster And Humanitarian Relief, Human Rights, Gardening And Growing Roses.

What skills is David A Hocevar known for?

David A Hocevar has skills like Cobol Programming, Pc/laptop Deskside Support, Mainframe Operations And Programming, Help Desk Analyst, Entry Level System Administrator, Knowledge Of All Microsoft Operating Systems, Active Directory Aduc Console Knowledge, Ibm As/400 Operations And Support, Comptia A+ Computer Technician, Mainframe, Windows Server, Help Desk Support.

Who are David A Hocevar's colleagues?

David A Hocevar's colleagues are Bel Car, Stavros Charitakis, Ravikumar Rangam, Shelamar Mcmorris, Christina Geronicola, Casey Day, Marisol Ascue.

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