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@intralot.com
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2 phones found area 512
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Thomas Hall is listed as General Manager at Intralot at Intralot, a company with 1430 employees, based in North Little Rock, Arkansas, United States. AeroLeads shows a work email signal at intralot.com, phone signal with area code 512, and a matched LinkedIn profile for Thomas Hall.
Thomas Hall previously worked as General Manager at Intralot and Deputy General Manager at Intralot. Thomas Hall holds Computer Science from Computer Processing Institute (Cpi) Hartford, Ct.
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AeroLeads found 2 current-domain work email signals for Thomas Hall. Compare company email patterns before reaching out.
Experienced leader driven to meet and exceed IT service delivery performance goals, business performance targets with a proven ability to build and improve programs through process improvement and optimization. Expert in all aspects of hosted data center operations, cost effective service programs, time critical service delivery and recovery scenarios, business strategy and development and process improvement in highly mission critical 24x7x365 operating environments. Areas of expertise and key core qualifications include:* Designing and Implementing Multi-jurisdictional Complex System and Customer Service Solutions* Complex Hosted Data Center Implementations * Customer Relationship Management* Technical Program Turnaround, Process Improvement and Optimization* Industry Leading Service Uptime* Cost Leadership and Financial Planning * Data Center Automation and Service Performance Monitoring (SLA and OLA)* ITIL Integration* Customer Knowledge Transfer Training Programs* Adaptability to Rapidly Changing Business Requirements and Expectations* Organizational Change & Team Building Leadership* Disaster Recovery and Continuity of OperationsCAREER HIGHLIGHTSLed turnaround of a Multi-jurisdictional Hosted Data Center by leveraging ITIL and changing the program focus from traditional service support provider to customer "value-add" business partner. Greatly increased employee economy of scales through automation and process optimization which reduced headcount requirements by 45% while improving employee retention rates. Accomplished Industry leading service uptime.Implemented a "Customer First" service strategy which identified, quantified and measured customer service requirements and performance expectations (SLA and OLA). This increased customer satisfaction rates by 43% on average eliminating existing customer flight risk and increased new customer base by 60% over the course of normal contract bid cycles.
Listed skills include Integration, Data Center, Vendor Management, Itil, and 46 others.
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A career timeline built from the work history available for this profile.
Little Rock, Arkansas, United States
I have started a new and exciting position with Intralot as General Manager - Arkansas. I am extremely happy to have this opportunity to serve the Arkansas Scholarship Lottery achieve their continued success serving the great state of Arkansas.
Georgetown, TX
Leveraging corporate developed knowledge and skills, successfully led music school and major recording studio start up. Responsibilities include executive level business development and ongoing guidance, including marketing, legal, financial, customer relationship management, staff management, special events and general business. Implemented a "Customer.
Austin, Texas Area
My Program Manager responsibilities include utilizing industry proven IT service delivery methodologies (ITIL/ISO 20k, Industry Best Practices) combined with "Customer First" CRM best practices to fully implement a standardized a Service Level Management program for the VA. This includes Service Level Agreements (SLAs), Operating Level Agreements (OLAs).
Austin, Texas
Assignments include: * Identification and follow up on sales leads for a Company that provides computer hardware and software maintenance services, computer support and IT consulting services to a variety of industries.
Austin, TX
Drove company Technical Operations strategies to align with the current and future needs of the business through stringent identification and evaluation of customer requirements balanced against emerging technologies, innovations, industry best practices including ITIL framework, outsourced development partner relationships and Company Goals and.
Providence, Rhode Island Area
Developed and directed the formation of company wide technical training and service support services organization. Responsible for on-going development, delivery, optimization for company wide technical product training programs, engineering level technical training programs, customer end-user training and localized support programs and technical.
Providence, Rhode Island Area
Selected by Senior Staff to create and direct the first Worldwide Operations Readiness organization to deliver of all new site operational setup including; Data Center Set-up, Standardized Policies and Procedures, Data Storage Functions, Environmental Systems, Staff Training, Call Center Operations, Disaster Recovery Planning, Customer Workflow.
Other employees you can reach at intralot.com. View company contacts for 1430 employees →
Dekoulos Panagiotis
Colleague at IntralotGreece, Greece
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Sophie Li
Colleague at IntralotWellington, Wellington, New Zealand, New Zealand
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Cayla Beatriz Huancahuire Gonsales
Colleague at IntralotLima Metropolitan Area, Peru
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LQ
Lisseth Quevedo Nazario
Colleague at IntralotCajamarca, Peru, Peru
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TT
Thanos Tsagris
Colleague at IntralotGreece, Greece
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LL
Lizbeth Loza
Colleague at IntralotPeru, Peru
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AR
Andres Ramos Paredes
Colleague at IntralotPeru, Peru
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AE
Andy Eckart
Colleague at IntralotIrmo, South Carolina, United States, United States
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ME
Mohamed Elnour
Colleague at IntralotDayton, Ohio, United States, United States
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EQ
Edith Quispe
Colleague at IntralotLima, Peru, Peru
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Quick answers generated from the profile data available on this page.
Thomas Hall works for Intralot.
Thomas Hall is listed as General Manager at Intralot at Intralot.
AeroLeads has found 2 work email signals at @intralot.com for Thomas Hall at Intralot.
AeroLeads has found 2 phone signal(s) with area code 512 for Thomas Hall at Intralot.
Thomas Hall is based in North Little Rock, Arkansas, United States while working with Intralot.
Thomas Hall has worked for Intralot, Red Silo Music, Llc., Systems Made Simple, Inc., Technology Services Consulting, and Gtech.
Thomas Hall's colleagues at Intralot include Dekoulos Panagiotis, Sophie Li, Cayla Beatriz Huancahuire Gonsales, Lisseth Quevedo Nazario, and Thanos Tsagris.
You can use AeroLeads to view verified contact signals for Thomas Hall at Intralot, including work email, phone, and LinkedIn data when available.
Thomas Hall holds Computer Science from Computer Processing Institute (Cpi) Hartford, Ct.
Thomas Hall is listed with skills including Integration, Data Center, Vendor Management, Itil, Disaster Recovery, Process Improvement, Management, and Business Analysis.
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