David Agnew Email & Phone Number

Experienced, results-driven leadership professional with a proven track record of high performance across a diverse and nuanced portfolio of industries. Expert in leading cross-functional hybrid teams and crafting global Customer Journey strategies. Proficient in executive-level communication, managing both in-house and outsourced support functions, and translating data-driven strategies into elevated results through process optimization. Consistently optimizing customer delivery support channels in B2C and B2B industries within high-growth sectors.🚀 Recent personal highlights:Led the strategic regional revenue growth for the Graebel Ireland Operations division in the Global Mobility industry, optimizing customer growth and satisfaction metrics. • Achieved 40% revenue growth over 3 years through effective financial planning and strategic initiatives. • Scaled up the Irish workforce by 40%, developing key strategic roles. • Cultivated a culture of engagement & trust, evidenced by employee NPS scores trending above 50% in the last 2 years.🎯 In a nutshell:With a strong focus on Client advocacy, I take data-driven actions that deliver on executive level strategy blueprints, connect multidisciplinary teams, and thrive on developing individuals in a collaborative and inclusive work environment. I leverage my expertise in implementing change management solutions, fostering cross-functional global team partnerships and embodying customer-centric values for superior service delivery outputs.👨‍💼 Outside of work:You will find me with my family & pet dog active in the local countryside or cheering on our daughters at the local GAA team. In quieter moments, I spend time honing my furniture-making skills developed from a post-secondary school apprenticeship.🗣️ Ask me about:Leadership | Client Relationship Management | Communication | Problem Solving | Executive leadership influence | Business Process Improvement | Financial Planning | Strategic Thinking | Operational Efficiency | Team Building & Development | Project Management | Client Advocacy | Data Analysis | Technology Integration | Quality Assurance | Negotiation | Customer Advocacy | Conflict Resolution | Metrics & KPI Management.If you have made it this far, I would love to chat further! 📝 Connect & DM me on LinkedIn 📧 Email me at dagnewdesign@gmail.com.

Listed skills include Telecommunications, Mobile Operators, Microsoft Office, Microsoft Excel, and 24 others.