David Aguiar Email & Phone Number

Bannockburn, Il

Lake Forest, Illinois

Lake Forest

Lake Forest Il

Vernon Hills

• Created a highly engaged and company-leading sales team.• Ensured employee development through sales, skills development, computer-based learning and monthly employee 1 on 1’s.• Responsible for analyzing business results and developing and implementing plans based around them. • Created effective schedules for 9-14 employees based on individual skill sets.

• Reduced Store turn time from 3.5 days to under 2.5 and reduced overall redo rate by 10%.• Worked with and educated the Sales team regarding Geek Squad Services.• Worked with 5 internal and external repair depots to ensure customer satisfaction via quick and effective repairs.• Assisted employees with all aspects of the repair process including Hardware Diagnostics, Hardware Installations, Software Installations, Virus and Malware Detection and Removal, and data backups.

• Assisted in client education for computer software and mobile platforms including Windows XP, Vista and 7, and Android and iOS.• Performed daily hardware and software diagnostics, computer and mobile repairs, data backup and migrations.