David Anderson Email & Phone Number

Support KeyBRIDGESupport nShieldSupport payShield

Provided high-quality customer service● Carefully worked with both customers and coworkers to resolve problems● Received packages including verifying all items were received (requires extreme attention to detail)● Demonstrated proper use of both Windows and Apple operating systems● Helped customers determine which technology best suited their needs● Worked closely with Faculty and Staff to ensure their needs were met

Provided customer service● Worked closely with Apple OS on cash registers● Delivered Equipment to departments all over campus, gaining a sound knowledge of where everything is located

● Provided technical support for technology in office including: Computers, Printers, Copiers, Servers, and Network Devices● Analyzed and troubleshot both software and hardware issues, working with manufacturers as necessary● Troubleshot and repaired minor problems in existing technology● Provided repair requests to supervisor concerning installed technology ● Performed manual upgrades of software including: Windows XP, Windows 7, Windows Server, Microsoft Office, HotDocs, and WordPerfect● Worked in networking closet alongside IT Consultants to resolve problems● Assisted in creation of mobile web site● Set up, operate, and breakdown seminar equipment● Set up new office space, including moving and installing PCs and Telephones● Worked with supervisor to instruct on how to use many Microsoft Office functions● Developed forms based on complex legal documents

Bachelor'S Degree, Information Technology

Bs, Information Technology, Telecommunications And Networking