David Andersson Email & Phone Number

Cologne, Nrw, De

London, England, Gb

Leading a team of software developers in APAC automating software operations in the cloud.

Sydney, Nsw, Au

Telstra Corporation Limited is an Australian telecommunications company which builds and operates telecommunications networks and markets voice, mobile, internet access, pay television and other products and services. It is a member of the S&P/ASX 20 and Australia's largest telecommunications company by market share. As an Acting Principal Lead, I am responsible for leading a team of 130 Solution Architects, Software Developers, Domain Specialists and managers to deliver enterprise products for customers. This includes being accountable for the team's priorities, finances, leadership, resolving impediments, performance management and reviews, and implementing a restructure to better align the team to product delivery.I also collaborate closely with stakeholders across the business including senior leadership, as well as product and cyber security professionals, manage a capital and expenditure budget of over $15m, and oversee products generating over $300m in yearly revenue.Key Achievements:- Resolved cross-company impediments, enabling the delivery of an $8m new enterprise product on time. This required close collaboration with cyber security.- Coached and developed Engineering Managers to be more effective.- Unblocked major product initiatives that required additional funding and people.Led cross-company annual planning and prioritisation, ensuring funding and people were available for FY23 projects.- Reviewed team finances and improved discipline, ensuring time is accurately captured and accounted for.- Supported organisational design and execution of a restructure, aligning the team closer to product delivery.

Sydney, Nsw, Au

As a Product Experience Technology Product Owner, I led a team of over 40 staff including Software Developers, Product Managers, Designers and Quality Assurance Specialists with a budget of over $5m and supporting revenue of over $100m. This included defining the technology strategy for the product experience, and prioritising the backlog and set sprint goals to ensure high quality releases.I also improved platform stability and operational performance, optimised delivery processes and software standards and delivered a high-quality customer support experience, set objectives and reviewed performance of team members, and collaborated with product, architecture leadership and cyber security.Key Achievements:- Accelerated deployments from once every few months to every sprint, delivering value to customers faster.- Overhauled manual testing to be automated, reducing costs and increasing quality.- Encouraged a DevOps model instead of split responsibility, allowing developers to be responsible for operations and writing code, helping them focus on customer needs.- Moved the team closer to agile delivery, allowing Product Managers to work closely with design and developers to improve customer experiences.- Aligned with senior executives and started the execution of turning a single product portal into a multi-product platform.

Sydney, Nsw, Au

As a Developer Experience Project Owner, I uplifted the developer experience for API products at Telstra to be world class, including the developer portal, the SDKs and CLIs exposing the API products, and the developer support experience, and defined the product roadmap and strategy by engaging with customers, business and engineering stakeholders.I also led an agile, cross-functional team with over 30 members, including Product Managers, Customer Support Specialists, Developer Advocates, Software Developers, Data Scientists and Designers, and defined the product backlog, set sprint goals, and prioritised what the team worked on each sprint.Key Achievements:- Delivered the first iteration of a world class API documentation experience within months of kick off, with other iterations ready.- Defined and aligned the roadmap and strategy for the developer experience, including the portal and tooling such as SDKs and CLIs.- Raised ~$4m of funding.- Assembled a team of ~30 staff.- Conducted customer research on a world class developer feedback experience.- Aligned objectives and key results across the organisation to ensure dependencies did not inhibit feature launches.

Sydney, Nsw, Au

As a Senior Wi-Fi Product Manager, I led the technical delivery of a new Wi-Fi product experience, defined how the product was based on customer pain points, translated that into what technical delivery teams needed to build, and resolved problems identified during the build.I also ensured that standards were met, such as security, legal requirements and customer experience, worked with the go to market specialist to ensure that the marketing information and strategy reflected how the product was being built, and translated technical information so it could be understood by business stakeholders, enabling them to make critical trade-offs to deliver the product on time.Key Achievements:- Launched a new Wi-Fi product earning revenue of ~$500k per month.- Delivered the Wi-Fi features within the roughly $3m budget and on time.- Adapted the product to mitigate COVID-19 impacts on customer support.- Delivered the first fully digital consumer product experience at Telstra.- Resolved many issues identified as blockers by the delivery teams, such as prioritising features, resolving incompatibility issues, and product constructs conflicting with legal requirements.- Reduced cloud hosting costs of a key Wi-Fi analysis tool by ~$100k.- Conducted vendor management for a key Wi-Fi analysis tool which was enhanced to deliver key product requirements at no cost to Telstra.

Sydney, Nsw, Au

As a Modem Product Manager, I took on the role of Software SME to enable the business to make critical decisions and deliver quality consumer modems, and prototyped early product ideas to get an idea of its quality and general functionality.I also engaged with vendors on technical feasibility of proposals, and operated and enhanced an analytics tool that was used to manage millions of consumer modems.Key Achievements:- Conducted prototyping of Wi-Fi and analytics solutions that were the basis of new key products, delivering differentiation in a fiercely competitive market.- Enhanced analytics tools to include more information enabling easier management of consumer modems.

Sydney, Nsw, Au

Working as a full stack web developer to bring together data on Telstra's fixed line customers. This includes bringing data from various platform together, doing data analytics and developing a back and front end solution displaying the data.I am using Python as the main collection engine and back end technology and Angular as the front end framework.

Sydney, Nsw, Au

Working on automating the reporting of network usage, health, pass sales and number of users for Telstra Air (Australia's largest WiFi network).Drawing value from data by gathering data from multiple sources, interpreting and correlating information for the purpose of network upgrades, improving network reliability and traffic balancing.Also worked as a full stack developer in Elixir and JavaScript building a platform automating changes in Telstra's network.

Yogurt and butter packing, completing customer orders, training.Received an award for excellent leadership and management.

Sydney, Nsw, Au

-Developed and upgraded web based radio network geographic traffic analysis tool for LTE and UMTS based technologies-Added support for LTE based technologies-Improved accuracy of data -Improved visualization of data-Improved database access method-Now used extensively by radio network design, optimization and planning engineers nationally-Resolved user complaints, followed up problems and put in place maintenance plan-Invented and developed web based mobile phone tower performance analysis tool for LTE and UMTS-Reduced time taken to perform routine performance test for designers by 15-20 minutes-Consulted with users and stakeholders to improve value and usability of tool-Developer several tools to perform custom data retrieval and analysis from databases-Presented new tools and features to radio network, design, planning and optimization engineers and other stakeholders