David Archbold Email & Phone Number

I work at the Galleries shopping centre in Washington. My current role is duty manager/controller. In my 34 years at the Galleries, I have had various roles, including tenant liaison officer, control room manager, and security manager for 16 years, which involved: ensuring the contract is delivered, including weekly hours.Monitor staff performance, attendance, timesheets, and overtime allocation.Liaising with the client when required to resolve issues Ensuring job requests are dealt with inaccordance with the priority listings, which include reactive and pre-planned work.Be responsible for all rotas, staff holidays, and sickness records.Ensure the overall effectiveness and efficiency of security.Drive a one-team culture across all colleagues on site while enhancing positive guest interactions.for all customers on siteManage the recruitment and selection of new staff and be responsible for administering the company’s disciplinary procedures.Manage development plans on site to ensure training plans are delivered.Complete annual evaluations of all security team membersMentor security teams on their performance evaluations and offer suggestions on how to improve their performance as needed.Ensure close liaison with the local police and encourage communication and proactive engagement.coordinating events and attendance on site for all events.ability to analyse problems and implement solutions.Strong literacy and numeracy skillsability to communicate confidently, clearly, and effectively, orally and in writing.ability to write concise, logical, and accurate reports and procedures,Proven time management and organisational skills with excellent attention to detailExcellent interpersonal skills, with the ability to handle sensitive issues sympathetically andeffectively. ability to engage persuasively with staff at all levels across departmental andorganisational structures.

Listed skills include Operations Management, Security, Risk Assessment, Security Operations, and 25 others.