At Leukemia & Lymphoma Society, I deliver detailed insights and develop interactive dashboards and visualizations for executive leadership team and product team leaders to fulfil financial reporting needs, streamline portfolio fundraising program operations, and meet KPI needs. Leveraging my key technical expertise, I use SQL based CRM to devise and adeptly manage innovative business intelligence solutions. As a Senior Business Intelligence Analyst, I deliver expert advice, recommendations, and required data to directors, VPs, and the C suite. I contribute efforts as a key team member on master data management project. Additionally, I supervise and manage development of future Power BI dashboard iterations as per partnerships with business leaders to understand evolving needs and growing capabilities of Power BI.Some of my key contributions are as follow:☛ Designed and created all Microsoft Power BI reporting and dashboard tools as a reporting and dashboard platform that used by the organization for financial reporting to the C-Suite, product KPIs, and operational dashboards.☛ Used Informatica to profile CRM data in collaboration with Data Management Team.☛ Utilized Excel to build and execute CRM tool elements to serve as stop-gap measure for delayed Salesforce implementation using Excel, Power Query, VBA scripting, and SQL queries. Developed processes to transmit data to various business partners as per requirements.☛ Improved forecasting and budgeting process by building a predictive data platform. ☛ Significantly increased retention by 5% and boosted revenue for top fundraisers by initiating historical data analysis.☛ Evaluated existing participant billing process and introduced new process by offering access to data in new reporting tools. Developed an updated process map that reduced staff time and enhanced visibility to complete account details.☛ Contributed efforts as a part of data team facilitating Salesforce Marketing Cloud implementation.

Enhance data-driven decision making by providing insights and creating tools to support a fundraising product/program. Provide recommendations and data to directors, VPs, and the C suite. Pull large data sets from a legacy database and CRM system. Create solutions using SQL for data management and reporting. Assess business requirements and design dashboards in collaboration with department managers. Review data to insure accuracy and integrity.

During this tenure, I headed and managed a team of three personal to monitor the drop-shipping process for $70M industrial products company. As an Operations Manager, I ensured smooth and efficient running of operations by consistently overseeing shipments and resolving service issues. Besides planning and management, I produced complete support materials and requirement summaries to augment change management projects. Additionally, I developed and implemented reporting tools using WebFocus and SQL to monitor new process and facilitated staff training.Some of my key contributions are as follow:☛ Selected by the management to increase performance of purchase order management portal by updating business requirements and supporting IT during development.☛ Executed strategic plans with coordination with operations leaders, which aided in augmenting customer value and vendor partnerships.☛ Used WebFocus BI tools to design and deploy reporting dashboards as well as utilized SQL for the creation of service level metrics, vendor scorecards, and team performance.☛ Significantly increased new partner growth by 10% and service level fulfillment by 5% by building partnerships with category management and manufacturers, including building EDI data feeds and providing access to manufacture portal to monitor performance and order tracking.

As an Operations Analyst, I implemented best practices to simplify planning process for annual forecasts and budgets. During employment period, I developed strategic plans and streamlined procedures to drive profitability without affecting sales volume. Leveraging my key expertise and industry knowledge, I evaluate and assessed existing systems and then created documentation to create a new margin management tool. I coordinated with IT team to execute testing and train employees.Some of my key contributions are as follow:☛ Collaborated with IT team to drive data mining and analysis to determine and capitalize on process improvements.☛ Conducted detailed analysis to determine and capitalize on potential opportunities.☛ Played a key role in execution of Six Sigma Green Belt project focused on system analysis and design.☛ Proved instrumental in deploying a new software allowing procurement to enhanced forecasting & purchasing patterns. Used multiple sources to fill gaps in the purchasing software reporting capabilities.

Supported a team that resolved escalated service issues for a leading logistics company. Analyzed data from multiple sources to determine the status of shipments and billing, including reports for +30 daily invoices. Generated data used in score card reports. Managed relationships with clients.

Responsible for auditing invoices and disputing erroneous charges.* Ensures accuracy of load files based on the information provided in the BOL, carrier invoiceand other supporting documentation.* Maintains relationships with accounts receivables representatives in order to expedite changesto invoices and to facilitate the process of discovery.

Managed purchasing for a commodity (food) at the second largest store in a national chain. Controlled $100,000 weekly budgets while meeting inventory needs for daily operations. Negotiated with co-workers, including managers, toestablish priorities while ensuing goals for margin were met. Researched and reviewed forecasts (par sheets) based on fluctuations in inventory, sales history, and marketing promotions. Planned deliveries to meet tight lead times (3-7 days), using methods similar to JIT. Generated reports for corporate managers.

Directed operations with as many as 25 employees. Hired and trained staff. Communicated with customers and employees from diverse backgrounds.

Responsible for training of new employees and management, and the conveyance of recipe andprocedural standards.* Implementation of nightly and weekly cleaning schedules with the goal of improvingsanitation standards.* Accountable for proper ordering and rotation of saleable product* Worked closely with food and beverage distribution companies and their representatives.

Secretarial Duties, including but not limited to: Receiving phone calls, maintenance ofattorneys schedule, routine client interaction, and assistance in trial preparation.* Summarization of depositions for trial use.