David Arredondo

David Arredondo Email and Phone Number

Customer Success Manager | National Account Management Expert @ NICE
hoboken, new jersey, united states
David Arredondo's Location
Ballwin, Missouri, United States, United States
David Arredondo's Contact Details

David Arredondo personal email

n/a

David Arredondo phone numbers

About David Arredondo

I excel at nurturing lasting client relationships and delivering exceptional results. I bring a rich background in Enterprise Account Management to my role as a dedicated Customer Success Manager. With a proven track record of exceeding revenue targets and fostering strategicpartnerships, I build client-centric solutions that drive mutual success.My Approach: In my previous role as a National Account Manager, I focused on client needs, anticipated challenges, and tailored strategies to meet their objectives. As a Customer SuccessManager, I leverage this expertise to ensure that our clients realize the maximum benefit and value of our solutions, driving long-term loyalty and growth.Key Strengths:• Strategic Partnership Building: I have built a career forging and nurturinghigh-value relationships that result in enduring partnerships. My experiencein managing key accounts has equipped me with the skills to truly understandclient business goals and align our offerings for optimal outcomes.• Results-Driven Mindset: Exceeding revenue targets year after year, I'veproven my commitment to achieving tangible results. I'm dedicated totranslating this drive into ensuring our clients achieve their desiredoutcomes while unlocking the full potential of our products.• Collaborative Excellence: Throughout my career, I've excelled in cross-functional collaboration. I understand the value of synchronizing efforts and communication across departments to deliver complex solutions. Why I'm Passionate: My transition from Account Management toCustomer Success is driven by years of experiencing deep satisfaction gained through nurturing partnerships and supporting clients on their journey. I believe that by fostering anenvironment of open communication and continuous improvement, we can driveremarkable success stories together.Let's Connect: If you're looking for a Customer Success Manager who possesses the rare blend of technical expertise and sales acumen wrapped in a strong customer centric mentality, we should talk.

David Arredondo's Current Company Details
NICE

Nice

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Customer Success Manager | National Account Management Expert
hoboken, new jersey, united states
Website:
nice.com
Employees:
5876
David Arredondo Work Experience Details
  • Nice
    Suite Account Manager - Existing Customer
    Nice Oct 2023 - Present
    United States
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  • Convergeone Inc.
    National Account Manager
    Convergeone Inc. Dec 2015 - May 2023
    St Louis, Missouri, United States
    Throughout my journey at ConvergeOne, Inc. and Windstream, Inc., I succeeded in challenging roles, centered around building and executing strategic account plans. Laser-focused commitment to achieving revenue targets and expanding market influence was a key reason for my success as a National Account Manager.My team and I cultivated enduring relationships with key stakeholders within client organizations, gaining insight into their business objectives and aligning our comprehensive suite of solutions effectively. I led collaborative planning with internal technical, marketing, and sales teams to conceptualize and present relevant and timely solutions focused on clients' stated challenges. We led customer workshops focused on industry trends and emerging technologies (Convergence, Virtualization, Cloud, AI), fostering discussions on the relevance, applicability, and competitive advantages to be gained through adoption of new technologies. I further nurtured connections by engaging with clients on-site, fostering relationships, and delivering presentations that underscored the value of our offerings.A few key achievements in this tenure include:• Strengthened strategic partnerships with C-level executives at client organizations, resulting in high retention rates.• Discussed and closed contract negotiations with clients on mutually favorable terms • Commended by management for meeting and exceeding key performance indicators throughout service.• Secured and grew business with national/enterprise accounts with focus on UC/CC space.• Drove business case analysis and delivery planning with internal and customer stakeholders.• Spearheaded complex "XaaS" projects from planning and initiation to UAT and final acceptance/project close.
  • Windstream Communications
    Major Account Executive - Integrated Solutions Group
    Windstream Communications 1994 - Dec 2015
    Central Region
    June 1994-Feb 1999 US Technologies acquired by Xeta Technologies. Feb 1999-Jan 2012 Xeta Technologies acquired by Windstream Holdings.
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David Arredondo Skills

Unified Communications Managed Services Telecommunications Telephony Voip Networking Solution Selling Call Centers Avaya Technologies Cloud Computing Sip Trunking Sip Mpls Professional Services Ip Customer Satisfaction Contact Centers Avaya Products Call Center Voice Over Ip Avaya Multiprotocol Label Switching Session Initiation Protocol

David Arredondo Education Details

Frequently Asked Questions about David Arredondo

What company does David Arredondo work for?

David Arredondo works for Nice

What is David Arredondo's role at the current company?

David Arredondo's current role is Customer Success Manager | National Account Management Expert.

What is David Arredondo's email address?

David Arredondo's email address is da****@****one.com

What is David Arredondo's direct phone number?

David Arredondo's direct phone number is +131466*****

What schools did David Arredondo attend?

David Arredondo attended University Of Missouri-Saint Louis.

What skills is David Arredondo known for?

David Arredondo has skills like Unified Communications, Managed Services, Telecommunications, Telephony, Voip, Networking, Solution Selling, Call Centers, Avaya Technologies, Cloud Computing, Sip Trunking, Sip.

Who are David Arredondo's colleagues?

David Arredondo's colleagues are Pranjal Gupta, Flavia Vitoriano, Bledi Bledi, Mary Wagaki, Gabriel Stilman, Noy Meran, Sanjeev Sharma.

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