Branch Director
Current-Developed and implemented strategies to drive branch growth and profitability.-Conducted regular performance reviews for staff, providing feedback andguidance on areas of improvement.-Monitored competition in the marketplace, analyzing trends and makingrecommendations accordingly.-Implemented policies and procedures designed to improve operational efficiency._Coordinated with corporate office regarding budgeting, staffing, inventorymanagement.-Resolved customer complaints promptly by investigating issues thoroughly andtaking corrective action.-Evaluated customer feedback surveys regularly in order to assess customersatisfaction levels.