David Atkinson Email & Phone Number

Royal Tunbridge Wells, Gb

Royal Tunbridge Wells, Gb

Eastbourne, England, United Kingdom

Hastings, Eastbourne, Newhaven, Lewes, Uckfield

Management: Proactively turning a retail store from a poorly performing store (22nd in the region) to a high performing (2nd in the region) whilst also understanding the challenges involved for retailers. I consistently exceeded the sales targets given to me and had increased like for like sales by 18%.Staff Management: Liaising with staff and providing individuals development through appropriate training and regular appraisals. Motivating staff to achieve full potential and assisting staff in reaching KPI targets.Customer Service: I have dealt with many customer service issues and I am competent dealing with both customers personally and legal bodies to achieve a resolution. I am customer focused and strive to give the correct advice at all times to ensure customer satisfaction.Stock Management: I had full control of stock with a cost value of approximately £100,000 and consistently achieved above average audit results whilst ensuring the store was correctly merchandised at all times. This was achieved with regular stock checks and putting procedures in place to negate the possibility stock loss.