David Ayers Email & Phone Number

Baker Hill empowers financial institutions to work smarter, reduce risk and drive more profitable relationships. The company delivers a single unified platform with modern solutions to streamline loan origination and portfolio risk management for commercial, small business and consumer lending. The Baker Hill NextGen® platform also delivers sophisticated analytics and marketing solutions that support sound business decisions to mitigate risk, generate growth and maximize profitability. Baker Hill is the expert solution for loan origination, portfolio risk and relationship management, CECL and analytics for financial institutions in the United States.

Carmel, Indiana

As a Technical Account Manager at Baker Hill I provide superior software support to our clients in a high energy, fast paced and team-oriented environment. I utilize my technical skills and both written and oral communication to offer the best possible resolutions to my clients in an efficient, accurate, courteous and timely manner.Key Responsibilities: Provide answers and resolve problems via email or telephone for clients of our software products; including testing, troubleshooting and implementing necessary configuration changes and updates.Partner with clients to provide insight, analysis and solutions to business problems.Actively collaborate with other team members and develop strong working relationships with clients, service/sales team, and other key stakeholders.Manage multiple priorities daily in a professional and timely manner using good judgment to prioritize tasks.Monitor the accuracy and completeness of all assigned tasks. Facilitate the transfer of technical information to potentially non-technical clients.Review internal processes to recommend and develop changes that improve systems efficiency, automation, and/or effectiveness

Indianapolis, Indiana Area