Implementation, maintenance and support of all web based projects. Taking designs and turning them into responsive, user-friendly web sites.

• Technical: HTML, CSS, JavaScript, PHP, OpenText CMS.• Website: SEO, user experience and page builds for campaigns.• Results: online sales, revenue and passenger growth.• Projects: manage online project implementations.• Analytics: source and interpret reporting.Key Achievements• Successfully launched 2014 Round the World campaign which saw bounce rates reduce by 50% and conversions increase by upwards of 15% YOY.• Implemented social media based competition structure, which increased entrants by over 400% YOY.• Assisted with the implementation of STA Travel's Online Mega Navigation.

• Managing and motivating the team to ensure increased sales and branch efficiency.• Personnel: Sourcing and selecting potential staff for various positions throughout the region. • Pricing: managing Pricing and Analysis for online and retail including competitor analysis and implementation of strategy. • Technical: providing support and training across the state with regards to the sales and travel booking software. • Analytics: reporting and Analysis of search trends and conversion points. • Stakeholder management: assisting airline account management & communication of marketing activity to retail.Key Achievements:• Led an underperforming branch and turned it around to become one of the top 5 stores in the country. • Implemented an annual student engagement and acquisition strategy which is still in operation today. This involved negotiating with the managing director and global marketing team to implement.

• Selling to customers and meeting sales targets• Managing Pricing and Analysis for online and retail including competitor analysis and implemen-tation of strategy. • Technical: providing support and training across the state with regards to the sales and travel booking software. • Analytics: reporting and Analysis of search trends and conversion points. Key Achievements:• I was the highest performing recruit of the year and was the recipient of multiple sales awards. • I was promoted to Store Manager after only 6 months based on my success as a Travel Advisor and my communication skills.