Customer Support Specialist
Current
Jul 2024 - Present
AeroLeads people directory · profile
Alicia Evans Email & Phone Number
Customer Support Specialist
at
Montu
LinkedIn matched
3 data sources
Profile completeness 100%
Current company
Role
Customer Support Specialist
Location
Greater Sydney Area, Australia, Australia
Company size
Who is Alicia Evans? Overview
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Quick answer
Alicia Evans is listed as Customer Support Specialist at Montu, a company with 12 employees, based in Greater Sydney Area, Australia, Australia. AeroLeads shows a matched LinkedIn profile for Alicia Evans.
Alicia Evans previously worked as e-Commerce Administrator at Visy Specialties and Internal Sales Coordinator at Visy Specialties. Alicia Evans holds Marketing And Communications, Marketing, Certificate Iv from Tafe Nsw.
Company email context
Email format at Montu
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Montu
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Profile bio
About Alicia Evans
Creative and driven individual dedicated to surpassing client expectations and fostering business expansion. Committed to continuous skill development and growth, leveraging a passion for creative writing and diverse industry experience to innovate client engagement strategies and strengthen relationships. Excels in project management and problem-solving, particularly in scenarios demanding imaginative solutions.
Listed skills include Social Media, Twitch, Customer Focused Service, Food, and 18 others.
Current workplace
Alicia Evans's current company
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Montu
7 roles
Alicia Evans work experience
A career timeline built from the work history available for this profile.
E-Commerce Administrator
Visy Specialties
- Assisting the E-Commerce Manager with planning, managing, and executing a range of Marketing Campaigns.- Assisting with the management of VISY Specialties Social Media accounts, including scheduling of content, checking engagements, and responding back to comments and messages.- Management of Products in the Magento Portal, including (but not limited.
Dec 2019 - Aug 2024
Internal Sales Coordinator
Visy Specialties
- Personally manage client accounts by regularily contacting the client, providing quotes, setting up new products, and following up on order dispatch dates where required.- Ensure customer complaints are logged into the NCR system and collaborate with impacted departments to come to a resolution acceptable to the client.- Source, engage and finalise new.
Sep 2020 - May 2021
Digital Support Specialist
Autonomously managed a multitude of high priority skillsets across a 24/7 live environment, such as Social Media, Emergency Card Replacements and Cash Advances, and Manual ID Verification via Fax.Provided Moderation, Management and Support via Social Media channels for a variety of enquiry types, such as:- Assisting with day-to-day enquiries; including.
Feb 2016 - Dec 2019
Netbank Support Specialist
- Assist clients with all NetBank related enquiries, which include both Desktop and Mobile applications, with the aim of First Call Resolution.- Adhere to Verification and Security guidelines to ensure both clients and the Commonwealth Banks security and privacy are maintained.- Participate in pilot testing for innovation technology to enhance NetBank.
Nov 2014 - Feb 2016
Customer Service Representative
Ingredion Incorporated
- End to end management of both international and domestic purchase orders. This would include liaising with production and quality departments to meet clients' delivery expectations.- Liaise with clients directly regarding issues and resolve within expected timeframes.- Investigate client complaints/concerns by taking ownership of issue, liaising with.
Oct 2010 - Nov 2014
Level 1-2 It Support
Ozdocs International
- Supporting the OzDocs Software, an Export Solutions Program.- Troubleshooting network issues with the customer that involve the OzDocs Program- Assisting customers with issues in OzDocs.- Teaching customers that are new to OzDocs.- Customising Reports for customers and backing them up accordingly.
Sep 2009 - Oct 2010
Team & coworkers
Colleagues at Montu
Other employees you can reach at montu.com.au. View company contacts for 12 employees →
NL
Nina Lambert
Colleague at Montu
Donnybrook, Victoria, Australia, Australia
View →
BW
Bec Ward
Colleague at Montu
Melbourne, Victoria, Australia, Australia
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DW
Daniel Wong
Colleague at Montu
Melbourne, Victoria, Australia, Australia
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JL
Jodie Lilir
Colleague at Montu
Sydney, New South Wales, Australia, Australia
View →
AW
Aditya Walunj
Colleague at Montu
Melbourne, Victoria, Australia, Australia
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KS
Kathy Shaw
Colleague at Montu
Bibbenluke, New South Wales, Australia, Australia
View →
AP
Ashton Pfenning
Colleague at Montu
Marrickville, New South Wales, Australia, Australia
View →
TJ
Timothy Jackson-Smith
Colleague at Montu
Melbourne, Victoria, Australia, Australia
View →
CD
Claire Downie
Colleague at Montu
Melbourne, Victoria, Australia, Australia
View →
CM
Carmen Minikus
Colleague at Montu
Sydney, New South Wales, Australia, Australia
View →
Nina Lambert
Colleague at Montu
Donnybrook, Victoria, Australia, Australia
View →
BW
Bec Ward
Colleague at Montu
Melbourne, Victoria, Australia, Australia
View →
DW
Daniel Wong
Colleague at Montu
Melbourne, Victoria, Australia, Australia
View →
JL
Jodie Lilir
Colleague at Montu
Sydney, New South Wales, Australia, Australia
View →
AW
Aditya Walunj
Colleague at Montu
Melbourne, Victoria, Australia, Australia
View →
KS
Kathy Shaw
Colleague at Montu
Bibbenluke, New South Wales, Australia, Australia
View →
AP
Ashton Pfenning
Colleague at Montu
Marrickville, New South Wales, Australia, Australia
View →
TJ
Timothy Jackson-Smith
Colleague at Montu
Melbourne, Victoria, Australia, Australia
View →
CD
Claire Downie
Colleague at Montu
Melbourne, Victoria, Australia, Australia
View →
CM
Carmen Minikus
Colleague at Montu
Sydney, New South Wales, Australia, Australia
View →
2 education records
Alicia Evans education
FAQ
Frequently asked questions about Alicia Evans
Quick answers generated from the profile data available on this page.
What company does Alicia Evans work for?
Alicia Evans works for Montu.
What is Alicia Evans's role at Montu?
Alicia Evans is listed as Customer Support Specialist at Montu.
Where is Alicia Evans based?
Alicia Evans is based in Greater Sydney Area, Australia, Australia while working with Montu.
What companies has Alicia Evans worked for?
Alicia Evans has worked for Montu, Visy Specialties, Commonwealth Bank, Ingredion Incorporated, and Ozdocs International.
Who are Alicia Evans's colleagues at Montu?
Alicia Evans's colleagues at Montu include Nina Lambert, Bec Ward, Daniel Wong, Jodie Lilir, and Aditya Walunj.
How can I contact Alicia Evans?
You can use AeroLeads to view verified contact signals for Alicia Evans at Montu, including work email, phone, and LinkedIn data when available.
What schools did Alicia Evans attend?
Alicia Evans holds Marketing And Communications, Marketing, Certificate Iv from Tafe Nsw.
What skills is Alicia Evans known for?
Alicia Evans is listed with skills including Social Media, Twitch, Customer Focused Service, Food, Supply Chain, Supply Chain Management, Export, and Pricing.
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