Raljk C. Email & Phone Number

Australia

As a Service Designer at Montu, the mission is to seamlessly integrate our ecosystem, enhancing service delivery with a focus on patient-centered outcomes. Collaborating closely with key stakeholders, UX teams, data scientists, engineers, and delivery personnel, the goal is to develop services that are deeply centered around patient needs. This holistic approach ensures that every facet of our service delivery is aligned, promoting visibility and cohesion while driving towards a future state where every service is crafted with the patient at its heart. Responsibilities include:User Research: Conduct research to find insights for design guidance. Collaborate with UX/UI and data teams to enhance our insights hub.Artefact Crafting & Maintenance: Oversee tech-service projects from start to finish, aligning with user needs and goals. Maintain documents like personas, service blueprints, and system maps for clear system understanding.Facilitation: Run co-design workshops to ensure teamwork in service design. Create compliant, user-satisfying service flows.Opportunity Evaluation: Identify and test new service improvements. Bridge gaps between value streams for a better user experience.Advocacy and Communication: Promote Human-Centred Design and clearly communicate decisions to stakeholders to maintain a user-first approach.The role is about making services more empathetic and efficient for our patients.

Sydney, New South Wales, Australia

Responsible for all stages of building, developing, sharing and evolving the design practice. This includes and is not limited to identifying, prioritising and decentralising design tools and techniques, along with ownership of the overall design capability development model.Principal designers are also responsible for the mentoring and development of our designersacross multiple clients, being or working as their people guides in understandingdevelopment goals and providing guidance and alignment for each designer on each project.

Sydney, New South Wales, Australia

Sydney, Australia

Telstra Purple launched in 2019 as the largest Australian-owned team of technology services professionals – 1500 experts across four countries specialising in network, cloud, security, collaboration, mobility, software, data and analytics, and design. Built on a foundation of acquisitions (including Readify), we are a powerhouse of demonstrable experience and expertise. Technological developments have a purpose: serving people. That’s what Telstra Purple is all about. We believe it’s people who give purpose to technology, and it’s the power of purposeful technology that inspires people. We’ll help you transform your business. We are a global team of experts consulting on, delivering and managing leading-edge technology experiences. We solve problems, we design, we listen, we learn, we share. Putting purpose and people at the core of everything we do brings a brilliantly connected future closer to your reach.

Sydney, Australia

As a designer, my role is to help deliver innovative solutions for our clients, improve their design practices and educate teams in a range of aspects of design.Work on a wide variety of client projects, and across all stages of the design process. These might be traditional user experience projects, but also might be related to the client’s business or the design process itself. We work on traditional web and app projects of course, but also projects for new and interesting technologies like voice, bots, AI, augmented/mixed reality and whatever comes around the corner next.

Sydney, Australia

Sydney, Australia

Sydney, Australia

The Airbnb for pets, Mad Paws. As the business rapid growth I was added to the team as UX Designer to improve the user experience on their web platform and concentrating on a mobile first approach.Key responsibilities and deliverables• Interviewing stakeholders and users.• Competitor analysis • Facilitating workshops and card sorting • Persona creation• Developing better Information Architecture• Creating User workflows• Developing a UI library for consistency in all platforms• Wire-framing• Prototyping• User Testing

Working closely with the marketing team, I am responsible for overseeing the design and production of digital advertising materials for one of Wellcom’s largest clients. The majority of the design work revolves around developing eDMs, though specific attention to the development of web banners, mobile/tablet applications, DM/print as well as ad-hoc web tiles.

Sydney, Australia

The Brief.Reaching its decennial Apricus Australia decided to update their overall branding and corporate identity.My Role.My role was to assist with the research eg. surveys and phone interviewing various points of contact of Apricus, collate that data. Organised the data, into groups and visually represent them in such a way that the stakeholders can understand.After that, I worked with the marketing manager and create a content strategy and develop all the marketing materials from Logo to the website.The Process.Interviewing and surveying 1000’s of customers, 1500+ Suppliers, 150 warranty/service agents and 50+ staff. From that data, we constructed a customer journey map, noting the point of contacts Apricus makes with its clients, suppliers and customers.After the research phase, it was clear to me that we needed to create a very personable, trustworthy and strong brand aesthetic. I experimented with the old logo by removing and adding components, introducing blue to add authority to the brand. But in the end, due to trademark reasons, we kept most of the components kept a gradient blue in the logo design. The simple blue colour scheme conveys strength and trust.Content Strategy• Empathic to users, as this industry tends to be technical• Personable, the main selling point for Apricus Australia is it’s “good bloke factor”• Simple, simplify the hard to understand terms and comparisons• Be professional and solid• Use of imagery and lifestyle• Fewer use tables and specs• Serve the purpose of educating and informing clients and users

Sydney, Australia

Charged with designing traditional, interactive materials by demonstrating critical visual design skills with an exceptional sense of layout, color theory, typography, and style while demonstrating an ability to quickly-adapt emerging trends. Strategies included:• Developed strong illustrative skills, digital presentation techniques, and the ability to quickly learn new technologies.• Managed all graphic and digital projects, from concept to final design, and worked in conjunction with a broad scope of vendors.• Worked cross-functionally with clients to fully-understand their project requirements, deadlines and messaging objectives in order to create marketing materials that are on-target, within budget, and timely.• Interpreting the client's business needs and developing a concept to suit their purpose;• Estimating the time required to complete the work and providing quotes for clients;• Developing design briefs by gathering information and data through research;• Using innovation to redefine a design brief within the constraints of cost and time;• Presenting finalised ideas and concepts to clients or account managers;• Demonstrating illustrative skills with rough sketches;• Working as part of a team with printers, copywriters, photographers, stylists, illustrators, other designers, account executives, web developers and marketing specialists.

Sydney, Australia

As part of the design process, I worked in a competitive marketplace and helped develop marketing strategies and compelling adverts for both medium-to-large businesses by creating concept boards, company brands and visual identities.Strategies included:• Managed concept to final functional design, ensuring deadlines and concept schemes were fully executed according to client requirements and specifications.• Ensure that user requirements motivate and inspire decision making during the planning and design process• Produced data-driven designs, leveraging industry knowledge and best practices to aid clients in maximising sales and year-end profits.• Developed strong familiarity with creative briefs to gain a better understanding of message hierarchy, and balanced that information with visual requirements.

Sydney, Australia

The focus for my role is to redesign and re-imagine the corporate branding of 21st Century Academy and it’s umbrella companies to a contemporary and updated design. Starting from researching the market and strategise the design and information architecture to engaged with the modern and younger market.Design of all marketing collateral such as magazineadvertisements, brochures, forms, books, stationery,product packaging and display units.Worked closely with other designers to produce afortnightly e-newsletter.

Sydney, Australia

Responsible for turning print and web concepts to printready designs.

User Experience Design

Building great user experiences requires listening and empathy. In this 12-week course, students learn the tools and techniques to make.

Graphic Design, Graphic Design, A

Activities and Societies: LEARNING

Design Fundamentals, Design And Visual Communications, General, A