Product management of a range of home emergency insurance products and non-insurance services. - Management and initiation of business improvement initiatives- Product performance monitoring and analysis - to ensure customers receive good outcomes- Regulatory Change - implementation of the Consumer Duty- Project management- New product development- Cross functional project work to deliver business change

An insurance based Home Assistance company, HomeServe predominantly offer and deliver Home Emergency Insurance and warranty products direct to the public and through affinity relationships.Product management of a range of home emergency insurance products. - Management and initiation of business improvement initiatives- Product performance analysis- Market analysis- Financial analysis- Regulatory control- Customer segmentation analysis- Project management- New product development

A Friendly Society, Police Mutual specialises in offering financial services to members of the Police Forces in the UK and their immediate family members. With over 200,000 members and assets of nearly £1bn, the Society offers a range of life assurance, savings, investments and general insurance products.New product development – development and management of investment products - Investment Bonds, ISAs, investment fund OEICs, pensions, general insurance, deposit accounts, white label products and relationship management- Extensive market and customer analysis work -using internal and external resources- Campaign management- Website updates, management and design- IT and operational process specification- Regulatory control of products - HMRC regulation, FSA regulations (TCF)- Contract negotiation - third party suppliers- Forecasting and analysis work to support strategic planning on various product lines- Customer segmentation analysis- Market Analysis- Project management- Management of personnel

Management and development of deposit based savings accounts.The full remit of product management responsibilities.Working at Birmingham Midshires in a pivital time for the comany as it demutualised and became part of the Halifax group.Successfully launched many savings account products onto the market through branch, post, telephone and intermediary channels, including tranche based offers. Involved in the ongoing management of existing product range, including interest rate changes and transition of obsolete accounts into current ranges.Developed customer propositions through extensive customer research and anlaysis.Relationship management with investment fund partner company.

New product development -customer analysis, market research, product development, financial appraisal, approval and launch communicationManagement of existing savings book to achieve the margin and funding targets. From recommending changes to the range through to delivery of changesSegmentation and analysis of the Birmingham Midshires customer base to improve income targeting and forecastingPreparation of forecasts for savings balances and investment incomeDevelopment of P.O.S. literature, web site and advertising for new product launchesSpecification of IT system changes required to meet the business plansManagement information - preparation of a daily and monthly performance reportsArranging tactical advertising campaigns (press)An assistant role in development of TV campaigns and a new brand launchProduction of direct mail inserts and campaignsRepresentative member on major projectsPrior experienceA number of junior marketing roles giving exposure to the full marketing mix of activities; such as communication (literature, advertising, direct mail & web design), customer research & analysis, product development, brand management, project management and support, operational systems and support, financial appraisal, sales analysis and regulatory control.

A number of junior marketing roles giving exposure to the full marketing mix of activities; such as communication (literature, advertising, direct mail and web design), customer research & analysis, product development, brand management, project management and support, operational systems and support, financial appraisal, sales analysis and regulatory control.

A period of travel and work linked to the Ski Industry. Variuous roles undertaken such as:Ski RepresentatveSki TechnicianSki InstructorSki hire shop attendant