An experienced product and proposition manager having worked within Building Society, Bank, Insurance and Friendly Society organisations.Degree educated progressing through Product Management roles to Head of Product with an insurance and home services company. An expert in; product management, new product development, customer journey improvements and implementation of regulatory change (including introduction of the Consumer Duty). Proposition development in non-insurance products related to the repair and servicing of consumers properties. Specialist knowledge of plumbing, heating and electric services within domestic properties, including new technologies such as Electric Vehicle Chargers, Heat Pumps and Solar Panels.A strategic thinker with strong analytical skills - an effective user of customer and market data to inform decisions. An expert in managing financial services products in a regulated environment, having had experience in deposit accounts, investment funds, life assurance products, ISAs and general insurance.
Listed skills include Product Management, Management, Marketing, Business Analysis, and 6 others.