- Responsible for mentoring other team members in database technologies, policies, and models.- Provided level 2 to level 3 support for all enterprise database platform and the databases to meet established KPIs and ensure service level is met, deficiencies are addressed, and improvements are implemented effectively.- Performed database installations, upgrades, and patches while minimizing downtime at multiple client healthcare facilities.- Used analytics, scripting tools and techniques to create informative and actionable reports and communicate insights to cross-functional teams.- Regularly produced reports from several complex automated laboratory information systems and laboratory equipment data dumps in response to user ad-hoc requests, which were often extremely time sensitive for business decisions.- Maintained and documented the technical and database architecture and policies supporting the organization's various database applications (ERPMax and InFlow Inventory), as well as the data flows between systems.- Created deployment scripts and ER diagrams for all schemas, allowing easy deployment at remote sites for projects hosted at client sites across the country.- Served as data administrator lead in the completion of 20+ medium to large scale laboratory information management system implementations, managing projects from business requirements analysis to solutions delivery and support.- Liaised with internal and external stakeholders to gather requirements, design, and deploy standard systems which clearly differentiate between development, user acceptance testing and production.