David Barker Email & Phone Number

Seattle, Washington, United States

Tacoma

- Achieved a 15% YOY increase in gross profit while leading department in sales metrics- Developed new processes for increasing CSI performance, raising dealership ranking by 200 places to its now consistent top 10 standing nation-wide - Restructured a “sales-to-service handoff” process increasing retention and long-term customer loyalty- Assisted in the hiring and training of new employees, instilling company values through active mentorship

Kirkland, Washington

- Collaborated directly with auto group principals to set and exceed department forecasts, goals, and improved processes- Recruited and hired a team that recorded unprecedented district sales numbers - Motivated team by fostering a trusting and autonomous atmosphere through individual coaching and recognition - Responsible for implementing the KIA “K900” service model dealership-wide, a rebranding effort by KIA Motors

Kirkland, Washington

- Top performer across auto group by consistently out-performing forecasted sales goals by 10-15% - Strengthened department customer base through improved relationship management processes, including reduced email disposition, increased survey scores, as well as mandating customer follow-ups

Kirkland, Wa

- Leader of Quick Service Department, including 8 direct reports, responsible for increasing customer retention and revenue growth across all brands in auto group- Reduced vehicle turnaround time by half through a streamlined and enhanced vehicle check-in, inspection, and delivery process

Bellevue, Wa

- Worked in partnership with business owner on all aspects of operations, sales, marketing, and vendor-relations- Doubled consultant and mechanic work force to re-align with the quickly scaling business while maintaining overall employee moral - Analyzed competitor rates to develop new and updated pricing scales for new and existing product services- Outpaced industry competition in business growth through strategic planning and process execution

Redmond, Wa

- Delivered and demonstrated auto manufacturers press pool vehicles to automotive journalists- Aided in various promotional automotive events.

Seattle, Wa

- Managed the leasing, maintenance, and financial planning for commercial and multi-family rental properties - Maintained the highest occupancy and longest retention rate among all properties company-wide

Bachelor Of Business Administration (Bba), Business Administration And Management, General

Education record