David Barragan Email & Phone Number

California, United States

• Develop and conduct weekly/monthly training sessions along with process & procedure implementation.• Conduct interviews for GSOC Specialists, conduct performance evaluations, quality control audits, and implementation of human resource responsibilities.• Management of the GSOC Staff to include, but not limited to, scheduling, payroll, on-site personnel file maintenance, performance appraisals, surprise monthly shift inspections, disciplinary actions and accommodations.• Manage the GSOC team that oversees alarms from several sites in North and South America. GSOC team is also responsible for emergency notification at the sties monitored.• Assisted with the transition of the local SOC into a GSOC

San Jose

•Provide customer service for issues such as fire, medical and security.•Monitor entire staff of all 3 shifts and supplies needed per shift.•Keep the premises free from all kinds of dangers.•Supervise and oversee security functions in an organization.•Train and schedule programs and functions to security personnel.•Ensure compliance of applicable policies and regulations while implementing security measures.•Initiate disciplinary measures wherever necessary.•Create and analysis incident reports.•Create pass-downs for the team provided from the client for all 3 shift DAY, SWING and GRAVE.•Monitor event logging and recording.•Alarm monitoring of detection system.•Emergency dispatch experience•Provide remote door access throughout site.•Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.•Monitor multiple cameras for visual surveillance of site.•Monitor badges and door access.•Issue employee/temp badges.

San Jose, Ca

•Managed an assigned site and team of 15 guards that worked at the site.•Create and analyze incident reports.•Monitor all doors to see if properly secured.•Created schedule and managed all guards & pay roll.•Detect suspicious activities and watched for criminal acts and rule infractions.•Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.•Monitor patrol officers activity at a designated post.

San Jose, Ca

•Manage multiple client accounts.•Provided customer service towards client.•Create and inform technician of pass-downs/orders.•Created schedules and managing all technicians & pay roll•Enforce company policy to all employees.•Always hand on with all the clients.•Inspect all work that has been done on client sites.•Monitor multiple technician teams while in the field on assignments.•Have all clients work completed on time when instructed it was going to be done.•Created invoices for equipment and material need for the company technician and vehicles repairs.•Organized all financial records for client purposes and company polices. •Multi-tasking different projects and reports at one time.

Santa Clara, Ca

Santa Clara, Ca