David Barragan Email & Phone Number

• Develop and conduct weekly/monthly training sessions along with process & procedure implementation.
• Conduct interviews for GSOC Specialists, conduct performance evaluations, quality control audits, and implementation of human resource responsibilities.
• Management of the GSOC Staff to include, but not limited to, scheduling, payroll, on-site personnel file maintenance, performance appraisals, surprise monthly shift inspections, disciplinary actions and accommodations.
• Manage the GSOC team that oversees alarms from several sites in North and South America. GSOC team is also responsible for emergency notification at the sties monitored.
• Assisted with the transition of the local SOC into a GSOC

San Jose

• Provide customer service for issues such as fire, medical and security.
• Monitor entire staff of all 3 shifts and supplies needed per shift.
• Keep the premises free from all kinds of dangers.
• Supervise and oversee security functions in an organization.
• Train and schedule programs and functions to security personnel.
• Ensure compliance of applicable policies and regulations while implementing security measures.

San Jose, CA

• Managed an assigned site and team of 15 guards that worked at the site.
• Create and analyze incident reports.
• Monitor all doors to see if properly secured.
• Created schedule and managed all guards & pay roll.
• Detect suspicious activities and watched for criminal acts and rule infractions.
• Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.

San Jose, CA

• Manage multiple client accounts.
• Provided customer service towards client.
• Create and inform technician of pass-downs/orders.
• Created schedules and managing all technicians & pay roll
• Enforce company policy to all employees.
• Always hand on with all the clients.

Santa Clara, CA

Santa Clara, CA