David Barton Email and Phone Number
David Barton work email
- Valid
- Valid
- Valid
David Barton personal email
An experienced and professional leader of EMEA Managed Service Delivery in global telecommunication environments with extensive track record in design and delivery of strict, complex service levels and achievement of high customer satisfaction. Is seen as articulate, confident and persuasive team-builder able to motivate and communicate to achieve demanding business results. Has been used as a trouble shooter by the business to stabilise and then improve challenging operational areas to achieve and exceed best ever SLA and KPI performance levels.
-
Semi RetiredFreelance Feb 2024 - PresentBerkshire, England, UkUtilising nearly 30 years experience in Telecoms and Quality Management. Providing coaching and mentoring to Telecom service delivery teams and customer services team. Providing enhanced positive customer delivery experiences and supporting business growth.Consulting and developing career progression.
-
Global Managed Services Performance LeaderAlcatel-Lucent Jan 2014 - PresentDriving the Managed Services Global Services Delivery performance and improvement initiatives to meet or exceed customer commitments and to lead improvement initiative plans as required by the changing priorities of the business. To provide customers with highly valued services and customer satisfaction.Overseeing the Managed Services SLA/KPI obligations to customers by providing objective independent subject matter expertise to ensure accountability for performanceProviding effective Service delivery including Executive Escalation Management, driving Customer Satisfaction support and acting as a customer advocate.Leading the governance of the performance of the Global Service Delivery and coordinate a portfolio of Operate Delivery improvement initiatives across Network Operate.Ensuring effective service RCA analysis Service Improvement Plans/Get Well Plans. Identify & define areas of business and performance improvement and deliver discreet projects or work packages.Providing full utilisation of Governance practices developing back office metrics and reporting aligned to a customer performance dashboard - Drive continuous improvements in operations to deliver excellence.Monitoring and control internal Managed Services delivery operations metrics and continuous improvement methods including Lean Six Sigma techniques. -
Operations Management & Business Analytics LeaderNokia Mar 2016 - Sep 2024
-
Operations And Business Development LeaderAlcatel-Lucent Jul 2012 - Dec 2013London, United KingdomDirect Operations and Business Development initiatives across Build, Operate and Migration delivery teams providing Managed Services to leading Global Telecoms provider.
-
Service Delivery ManagementEricsson Jul 2010 - Jul 2012 -
Emea Managed Services Delivery DirectorAvaya Dec 2009 - May 2010
-
Managed Services Delivery Director EmeaNortel Sep 2007 - Dec 2009 -
Senior Business Manager - Emea Assisted OperationsNortel Jun 2005 - Aug 2007
-
Leader Emea Delivery Managed ServicesNortel Networks 1995 - Jan 2006
David Barton Skills
Frequently Asked Questions about David Barton
What company does David Barton work for?
David Barton works for Alcatel-Lucent
What is David Barton's role at the current company?
David Barton's current role is Telecoms Operations Management & Business Analytics Coach & Consultant.
What is David Barton's email address?
David Barton's email address is da****@****rld.com
What skills is David Barton known for?
David Barton has skills like Telecommunications, Managed Services, Voip, Unified Communications, Ip, Sip, Ivr, Wireless, Contact Centers, Service Delivery, Avaya, Professional Services.
Who are David Barton's colleagues?
David Barton's colleagues are Kyoko Kamitaka, Ilia Filuta, Daniel Expósito Almirón, Elie Beskintawy, Ian Kwok, Maria Guadalupe Doria Castañeda, Sumair Hassan.
Not the David Barton you were looking for?
-
David Barton
Greater Oxford Area -
David Barton
Experienced Supply Chain, Transformation And Operations Leader With A Track Record Of Successful Delivery.Edinburgh8rbs.co.uk, natwestmarkets.com, minterellison.com, rbs.com, reedsmith.com, jefferies.com, talktalk.net, rbs.com -
David Barton
Professor Of Computational And Experimental Mathematics At University Of BristolBristol1bristol.ac.uk -
2gmail.com, eley.co.uk -
3rbs.com, rbs.co.uk, rbs.com
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial