Senior Service Delivery Manager
CurrentOwner of the Service Delivery relationship with key Brennan clients, delivering excellence in service assurance.
Oct 2024 - Present
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David Beary Email & Phone Number
Senior Service Delivery Manager
at
Brennan
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✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Senior Service Delivery Manager
Location
Greater Melbourne Area, Australia
Company size
Who is David Beary? Overview
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Quick answer
David Beary is listed as Senior Service Delivery Manager at Brennan, a with 443 employees, based in Greater Melbourne Area, Australia. AeroLeads shows a matched LinkedIn profile for David Beary.
David Beary previously worked as Service Delivery Manager at Hewlett Packard Enterprise and Client Manager at Hp. David Beary holds Certified In Cybersecurity, Cybersecurity, Certificate In Cybersecurity from Isc2.Org.
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Email format at Brennan
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Brennan
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Profile bio
About David Beary
At Hewlett Packard Enterprise, my focus as a Service Delivery Manager encompasses driving customer satisfaction and account growth through strategic service delivery initiatives and fostering robust relationships. Leveraging expertise in service level management and CRM, I've contributed to the success of the services organisation by enhancing IT service availability with support automation technologies and leading continual improvement efforts.My dedication to customer satisfaction is reflected in surpassing key satisfaction metrics, which has been instrumental in retaining and expanding strategic accounts. With a recent certification in Cybersecurity, I am equipped to ensure the security and resilience of IT services, reinforcing the trust customers place in me.
Current workplace
David Beary's current company
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Brennan
7 roles
David Beary work experience
A career timeline built from the work history available for this profile.
Service Delivery Manager
Service Delivery Manager responsible for service delivery management in HPE's Services organisation.- Develop and maintain strong, trusted customer relationships, resulting in sustained account andrevenue growth.- Achieve and exceed key customer satisfaction metrics, ensuring customer retention and growth instrategic accounts.- Manage channel partner relationships involving service delivery across technologies and services including IaaS, PaaS, Cybersecurity, Cloud, Installation, Project/Consulting, Managed Services & Support Services (Channel/Reseller Account Management Program).- Implement support automation technologies, enhancing IT service availability and problem resolution.- Lead implementation of security products to mitigate risk and optimise security posture for business critical environments.- Lead continual service improvement initiatives, optimising mission-critical IT services in key accounts.- Utilise Salesforce.com to generate customer reports showcasing KPI's and trends, manage project delivery, review and resolve customer tickets (break/fix incidents), and collaborate with sales teams on customer sales opportunities.- Oversee end-to-end service delivery, managing customer relationships, escalations, KPI and SLAadherence, and reporting.- Collaborate with sales teams and contribute to RFP proposals, identifying and developing solutions to meet customer needs and solve business problems.- Manage account P&L, contract renewals, and growth strategies.
Nov 2015 - Nov 2023
Client Manager
Client Manager responsible for service delivery management in HP's Technology Services organisation.A focus on delivering value and managing the delivery of the Integrated Support Solution (Multivendor Support Services).
Apr 2005 - Oct 2015
Technical Account Manager
Technical Account Manager responsible for delivering Compaq Business Critical Services and HP Mission Critical Services into assigned HP accounts.
Mar 2001 - Apr 2005
Software Consultant
Software Consultant primarily responsible for UNIX platform projects, including installations, upgrades, integrations and migrations.
Mar 1998 - Mar 2001
Systems Engineer
Responsible for the installation & maintenance of servers, storage & networks.
Jan 1994 - Mar 1998
Desktop & Systems Engineer
Prime Computer Aust. Ltd.
Installation & maintenance of PCs and high-end enterprise systems including Prime & Sun Microsystems.
Dec 1989 - Jan 1994
Team & coworkers
Colleagues at Brennan
Other employees you can reach at brennanit.com.au. View company contacts for 443 employees →
HS
Hayden Sims
Colleague at BrennanHillcrest, Queensland, Australia
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CC
Carlo Calleri
Colleague at BrennanPerth, Western Australia, Australia
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SS
Simon Spain
Colleague at BrennanMelbourne, Victoria, Australia
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TT
Taher Tarawala
Colleague at BrennanMumbai, Maharashtra, India
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FA
Faraz Ansari
Colleague at BrennanNavi Mumbai, Maharashtra, India
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LY
Liyanage Yasodha Perera, Ccnpx3
Colleague at BrennanColombo, Western Province, Sri Lanka
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SB
Sheree Bartholomew
Colleague at BrennanGoodwood, South Australia, Australia
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AG
Akilan Ganeshamoorthy
Colleague at BrennanColombo District, Western Province, Sri Lanka
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CF
Christine Foote
Colleague at BrennanBrisbane, Queensland, Australia
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BK
Binu Km
Colleague at BrennanErnakulam, Kerala, India
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Hayden Sims
Colleague at BrennanHillcrest, Queensland, Australia
View →
CC
Carlo Calleri
Colleague at BrennanPerth, Western Australia, Australia
View →
SS
Simon Spain
Colleague at BrennanMelbourne, Victoria, Australia
View →
TT
Taher Tarawala
Colleague at BrennanMumbai, Maharashtra, India
View →
FA
Faraz Ansari
Colleague at BrennanNavi Mumbai, Maharashtra, India
View →
LY
Liyanage Yasodha Perera, Ccnpx3
Colleague at BrennanColombo, Western Province, Sri Lanka
View →
SB
Sheree Bartholomew
Colleague at BrennanGoodwood, South Australia, Australia
View →
AG
Akilan Ganeshamoorthy
Colleague at BrennanColombo District, Western Province, Sri Lanka
View →
CF
Christine Foote
Colleague at BrennanBrisbane, Queensland, Australia
View →
BK
Binu Km
Colleague at BrennanErnakulam, Kerala, India
View →
6 education records
David Beary education
Certified In Cybersecurity, Cybersecurity, Certificate In Cybersecurity
Isc2.Org
Itil Foundations Certificate In It Service Management (Itil 4 Edition), Itil
Peoplecert
Hpe Greenlake Management Services Fundamentals, Information Technology, Certificate
Hewlett Packard Enterprise
Hpe Greenlake Aas (As A Service) Certification, Information Technology, Certificate
Hewlett Packard Enterprise
Breakaway Selling, Information Technology, Certificate
Hewlett Packard Enterprise
Technician Certificate (Computer Field Service), Information Technology
FAQ
Frequently asked questions about David Beary
Quick answers generated from the profile data available on this page.
What company does David Beary work for?
David Beary works for Brennan.
What is David Beary's role at Brennan?
David Beary is listed as Senior Service Delivery Manager at Brennan.
Where is David Beary based?
David Beary is based in Greater Melbourne Area, Australia while working with Brennan.
What companies has David Beary worked for?
David Beary has worked for Brennan, Hewlett Packard Enterprise, Hp, Compaq Computer Corporation, and Digital Equipment Corporation (Usa).
Who are David Beary's colleagues at Brennan?
David Beary's colleagues at Brennan include Hayden Sims, Carlo Calleri, Simon Spain, Taher Tarawala, and Faraz Ansari.
How can I contact David Beary?
You can use AeroLeads to view verified contact signals for David Beary at Brennan, including work email, phone, and LinkedIn data when available.
What schools did David Beary attend?
David Beary holds Certified In Cybersecurity, Cybersecurity, Certificate In Cybersecurity from Isc2.Org.
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