David Bell Email & Phone Number

Huntington Beach, CA, US

Irvine, California, United States

• Direct responsibility for business forecasting, strategic planning, job costing, legal, deal analysis, negotiations, and partnership compliance.
• Provide direct oversight and guidance within all the operation areas.
• At a senior management level, contribute proactively to new service development, implementing strategy and change within the team as needed, to ensure it can take on new service offerings.
• Collaborate across teams to deliver a cohesive support experience in both client-facing and internal-facing engagements.
• Maintain high client satisfaction rates via client survey metrics and overseeing challenges and opportunities with clients and internal teams.
• Maintaining and cultivating company wide training program to ensure training is in place for the team on how to manage and meet client expectations.

Irvine, California, United States

◾ Develop and maintain an expert understanding of client organizations, including management and leadership teams.◾ Collaborate across teams to deliver a cohesive support experience in both client- and internal-facing engagements. ◾ Assist in the development and maintenance of business and technology relationships across partnerships. ◾ At a senior.

Irvine, CA

The Service Delivery Manager is responsible for all client services provided to build and maintain a positive relationship with GDR’s clients, overseeing the managers/leads of Client Services and Engineering Services teams.◾ Assist in the development and maintenance of business and technology relationships across partnerships.◾ Develop and maintain an.

Irvine, CA

• Manage and oversee the daily activities of the Field Service team.
• Improve usage of field resources and increase productivity of the team.
• Develop and manage new processes to implement change efficiently and effectively.
• Communicate with internal teams in constructive manner to guarantee a positive customer experience.
• Oversee client onboarding and client’s small to large scale projects.
• Hiring, training and coaching of team members.

Irvine, CA

• Developed the new role within the company to be modeled with future employees.
• Directly responsible for a subset of the company’s clients – Executive summaries, IT roadmaps, project development.
• Perform project implementations at client sites locally and outside the immediate area.
• Install, configure, and maintain networking equipment in the enterprise WAN & LAN environments, and for customer-serving network-centric products.
• Generate and update documentation on operational procedures, network topology, and customer environments.

Irvine, CA

• Assess and prioritize service tickets assigned to my queue.
• Technical services and support for WAN and LAN connectivity, switches, firewalls, and wireless access points.
• Support services for Microsoft server related technologies: Windows Server, Exchange, SQL, SharePoint, etc.
• Support services for common business applications including Microsoft Office, Adobe Products, etc.
• Install, configure, and maintain networking equipment in the enterprise WAN & LAN environments, and for customer-serving network-centric products.

Anaheim, CA

• Responsible for creation and maintenance of employee accounts within Active Directory, Citrix and internal applications.
• Deployment of new client servers within Citrix environment.
• Deployment of new Dell servers to upgrade and migrate all company applications and data to new hardware.
• Designed and rebuilt datacenter for our division.
• Deployed virtual server solution to begin testing of internal applications by engineering team to reduce dependency on multiple workstations for each user.

Huntington Beach, CA

• Provided technology consulting for home users and small businesses.
• Designed and deployed small networks, including network switching, wireless and servers.
• Designed and deployed audio / visual systems for businesses.
• Training clients on how to best use the technology available to them to meet their business needs.
• Provided general support for issues at client sites.