• Performance Analysis Leadership: Lead company-wide margin and performance analysis, preparing detailed reports and providing strategic recommendations to senior management based on these analyses.• Cross-Departmental Coordination: Collaborate closely with Wholesale, Retail, Marketing, Operations, and Finance departments to align brand operations with corporate objectives.• Inventory Management: Partner with the Regional Planning team to ensure optimal management of current stock and incoming imports.• Pre-Sales Tool Development: Design and implement the pre-sales tool to translate customer demand into a consolidated, actionable format for Demand Planning LAM.• Sales Team Oversight: Direct and coordinate the sales team, ensuring sales goals are met and exceptional support is provided in information delivery.• Sales Data Analysis: Monitor and analyze sales data to identify trends and opportunities, adjusting strategies as needed to maximize performance.• Report Preparation: Prepare sales performance reports and present findings to senior management, providing data-driven recommendations.

• B2B Operational Tracking Implementation: - Developed tracking sheets for entry control, authorization, and Credit Note generation.- Created tracking sheets for dispatch shortages.- Established tracking sheets for dispatch errors.• Order Management Process Oversight: Manage SAP order entry and coordinate delivery in alignment with the logistics team, ensuring compliance with Fill Rate standards.• Sales Forecasting and Reporting: Prepare sales forecasts, billing reports, and performance goal tracking.• SAP Report Extraction and Query Creation: Generate sales and inventory reports through tailored SAP queries.• Operational Issue Diagnosis and Resolution: Lead problem-solving processes related to Sales Orders, collections, dispatches, and exceptional cases.• Sell-in, Sell-out, and Sales Recommendations Analysis: Conduct analysis to support Key Account Managers in sales recommendations.

Responsible for leading and overseeing product development and management, from strategic planning to product launch and lifecycle management.• Manage daily sales and Sales Funnel KPIs, ensuring compliance with the e-commerce plan.• Ensure correct execution of the purchasing experience on Mercado Libre, maintaining pricing position and product availability.• Identify insights and improvement opportunities for customer experience through data analysis.• Ensure sales plan compliance, pursuing business profitability, achieving a 53.5% increase in sales compared to the previous year.• Responsible for meeting planning and logistics requirements, managing stock for importation.

• Corporate Responsibility for Action Plan, Implementation, and Training: Designed and implemented the Kizeo application action plan for SalfaMantenciones, training team members to achieve digital control over maintenance execution.• Performance Reporting: Prepare regular reports with key indicators and metrics, providing analysis and recommendations to improve performance across assigned mining clients.• Weekly Analysis and Action Planning: Analyze results for major clients weekly, leading action plans to enhance performance metrics.• Budgeting and Compliance: Develop and monitor budgets, ensuring alignment with company objectives and compliance with established policies.• Maintenance Contract Coordination and Leadership: Oversee mining maintenance contracts, including Division Andina (Codelco), Maintenance Network Contract (Movistar), and Caserones Maintenance Contract (Minera Lumina Copper).

Dashboard Design and Report Automation: Developed dashboards and automated reporting processes using Power BI.• Cross-Departmental Project Coordination: Collaborated with Finance, Operations, IT, and HR to ensure successful project execution.• Project Evaluation and Planning: Conducted project feasibility analysis, developed action plans, and performed follow-up.• Recruitment Strategy Implementation: Planned and implemented the recruitment strategy for SalfaMantenciones’ Chuquicamata Division, achieving 100% on-time completion.• Budget Preparation and Analysis: Prepared and analyzed budgets, ensuring alignment with company objectives and adherence to policies.

Budget Variance Management: Developed, planned, and monitored budget variances in sales, including market and sales channel analysis to optimize product, distribution, and promotion strategies for maximizing sales.• CRM Platform Proposal and Implementation: Developed and implemented a CRM platform tailored for the Commercial Department, identifying growth opportunities relevant to the company’s development stage.• Strategic Decision Analysis: Evaluated strategic decisions from a commercial perspective, focusing on new products, investments, and resource optimization.• Monthly Sales Closing Analysis: Conducted monthly sales closing analysis across different sales channels.• Payment Status Management: Managed and controlled monthly payment process workflows.

• Professional Internship in the Finance and Administration Department. Responsible for leading process innovation within the area.• Ensure compliance with the business-required programs regarding sales processes, training, and customer satisfaction.• Organize process reengineering and continuous improvement initiatives.• Ensure compliance with brand-required sales processes.

• Managed the commercial plan to enhance profitability, developed client activation strategies, and identified business synergies and growth opportunities. Key responsibilities included:• Conducting VRIO analysis for the client portfolio and business CANVAS model assessment.• Extracting sales reports from SAP and preparing monthly billing reports.• Designing a performance-based variable pay program to drive sales growth among medical representatives.