David Bent Email and Phone Number
David Bent work email
- Valid
David Bent personal email
Over 17 years working within the Energy and Home Services sector with British Gas. I left British Gas in November 18 to take up an exciting new challenge within The Very Group Customer Care Team, leading our Financial Services Complaints & Social Media operations which span across our Glasgow, Bolton and Speke sites.
Capita
View- Website:
- capita.com
- Employees:
- 20136
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Client PartnerCapita Jun 2024 - PresentCity Of Cape Town, Western Cape, South Africa
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Senior Operations ManagerThe Very Group Nov 2018 - May 2024Glasgow, United KingdomAccountable for performance delivery/continuous improvement across the UK Operation, including Complaints resolution, Insurance Customer Service and Social Media teams. Accountable for excellent partnership relations with 3rd party suppliers and significant stakeholder management across the global matrix. -
Operations ManagerBritish Gas Apr 2017 - 2018Acquisitions Operations manager - accountable for performance delivery and relationship of British Gas offshore partners for existing and new customer journeys (energy). -
Operations ManagerBritish Gas Aug 2016 - Mar 2017Responsible for performance delivery across various field support and finance based functions within British Gas Insurance Operations, both in the UK and India. Responsible for driving new and innovative ways of working in partnership with our outsource team.
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Area ManagerBritish Gas Apr 2012 - Aug 2016Responsible for leading dispatch teams covering Scotland and North England, support productivity and efficiency of c1600 engineers, managing expectations of c8,000 customer appointments per day. Team of 70 reports (management, coaching staff, agents) with significant stakeholder management across the HomeCare business.
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Customer Service ManagerBritish Gas Apr 2010 - Apr 2012Responsible for the planning and dispatch operation for Scotland and North England, out of hours.
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Customer ManagerBritish Gas Jun 2005 - Apr 2010
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Customer Service AssociateBritish Gas Aug 2001 - Jun 2005
David Bent Skills
David Bent Education Details
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Bell CollegeHnc Retail Management -
Hamilton Grammar School
Frequently Asked Questions about David Bent
What company does David Bent work for?
David Bent works for Capita
What is David Bent's role at the current company?
David Bent's current role is Senior Operations Leader | Client Partner | Customer Success Manager.
What is David Bent's email address?
David Bent's email address is da****@****oup.com
What schools did David Bent attend?
David Bent attended Bell College, Hamilton Grammar School.
What skills is David Bent known for?
David Bent has skills like Management, Microsoft Office, Microsoft Excel, Team Leadership, Strategic Planning, Microsoft Word, Training, Powerpoint, Operations Management, Hr Policies, Performance Management, Employee Engagement.
Who are David Bent's colleagues?
David Bent's colleagues are Crystal Golden-Hann, John Thompson, Amanda Dransfield, Rebecca Errington, Sam Hammond, Ajaya.bedi Ajay, Frankie Fernandes.
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3gmail.com, nexeon.co.uk, matthey.com -
David Bent
London -
David Bent
Worcester
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