Began as a Human Resource and Payroll Assistant in the Human Resources Department of Lextron Inc. Maintained corporate personnel files and assisted in Payroll Operations as well as handling the Corporate Mail Office. In June of 2011, Walco Inc. and Lextron Inc. merged to form Animal Health International Inc. At that time, my position was converted to Corporate Operations, working for Corporate Administration. Duties include the handling. delivery and mailing all incoming and outgoing correspondences for all departments. Fully trained in SAP ShipERP software program, for creating outgoing UPS and USPS parcels to all Animal Health and Patterson offices in the USA, Canada and locations worldwide. Fully versed in international mail documentation for Customs and Tariff uses. Operate the Neopost mail system for all our normal USPS mail needs. Serve also as a Corporate Courier, for driving assignments locally, as well as throughout Northern Colorado. Assist both the Administration and Regulatory/Safety Departments with research projects, Filing and computer Data Entry as needed.

Verified and entered client information from State Benefit Application into the Colorado Benefit Management System (CBMS) to provide Social Services Counselors accurate information when interviewing clients. Updated CBMS client address database. Maintained client working files and prepared files for transfer when client moved out of district. Assisted Reception in making interview appointments and providing Customer Service in assisting clients with applications and questions. Performed basic screening of applications for errors and policy determinations for applicant rejection based on Colorado State or Federal requirements. Passed screened applications to Counselors for final determination.

Processed Auto and Property Insurance claims via telephone against Allstate Personal Auto, Property and Medical Insurance polices. Updated customers on current and past submitted claims. Answered questions regarding Allstate polices and claim procedures. Maintained understanding of State and Territory Insurance regulations for all of the United States. Trained in Claims processing, Insurance Terminology and Customer Service.

Began work as a Residential Treatment Advisor (RTA) to maintain safety and security for juvenile drug treatment and juvenile correctional clients. Train in IMPACT personal safety and protection methods to deescalate violent confrontation between clients and/or staff. Participated in individual and group counseling sessions with both juvenile treatment and correctional clients. Maintained client records on daily and group activities for Counseling and Education departments. Promoted to Senior RTA and then to Office Manager. As Office Manager, my primary duties were to maintain personnel, school, disciplinary and treatment files on all Juveniles assigned to our treatment facility and personnel files for court directed juvenile offenders to our correctional facility. Billing for Services to State and Federal Departments of Education, Social Services, Immigration and Homeland Security for our client base. Was point of contact for local and state courts and law enforcement agencies for information on our client base. Updated employee records for Corporate offices. Member of Executive Board to oversee Facility Polices and Procedures.

Began working for Routt Memorial Hospital as an Instrument Sterilizer. When the new Yampa Valley Medical Center (YVMC) was completed, I became the Logistics and Loading Dock Supervisor for the Plant Operation Division. Duties included receipt, delivery and shipper of all nonmedical goods and medical equipment to be installed or used by various YVMC departments. Hospital Mail Clerk, delivered and shipped all mail, UPS and FEDEX for the YVMC. Maintained excess medical equipment warehouse. Was proficient in the use of UPS, FEDEX and USPS automated services in performance of my job.

Obtained Colorado Commercial Driver License to drive for the local city bus service as well as the local taxi company. Became knowledgeable in local history and attractions for customers inquiries. Trained in safe winter driving techniques on 6 and 12 Passenger Vans as well as 20, 48 and 80 Passenger Buses. Both positions were winter seasonal or summer on call in nature during my time with both companies.

Maintained, complied and processed records on parents who failed to provide court ordered child supports. Obtained and released records on offenders from all state and federal human service offices in order to process child support documentation and retain financial support for children of said parent/offenders. Work closely with Local and State court and law enforcement agencies in daily performance of job. Assisted other Social and Health Service offices with documentation on our clients who were also getting assistance from other departments.

Began Military career in 1973, with the Infantry as a Armored Recon Specialist (11D) for four years. Transferred into the Quartermaster/Logistics field as a Logistics Records Specialist (76P) and Supply Operations (76Y). Had various worldwide assignments in the Logistics field as a Inventory Manager, Procurement Officer, Warehouse Manager, Division, Corps and Army Command level Logistics Management assignments and Army Auditing Agency Investigator. Retired in 1993 with the rank of Sergeant First Class E7(P). Army and civilian school trained in Inventory, Record Management, Personnel Management and Warehouse Operations.