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David Bernard Email & Phone Number
Contact Center Manager
at
Quincy Credit Union
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Contact Center Manager
Location
Brockton, Massachusetts, United States
Company size
Who is David Bernard? Overview
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Quick answer
David Bernard is listed as Contact Center Manager at Quincy Credit Union, a with 68 employees, based in Brockton, Massachusetts, United States. AeroLeads shows a matched LinkedIn profile for David Bernard.
David Bernard previously worked as Branch Manager at Santander and Contact Center Director at Global Payments Integrated. David Bernard holds Information Technology from Benjamin Franklin Cummings Institute Of Technology.
Company email context
Email format at Quincy Credit Union
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Quincy Credit Union
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Profile bio
About David Bernard
As a Contact Center Director in the Payment space my primary objective is to support entrepreneurs through Fintech. I have been able to do so through my 8 plus years of working in the financial services industry. I have proven to be a leader who coaches and manages employees to ensure exceptional technical support as well as class-leading customer service. I execute deadlines based on priority and I aim to create a positive and productive work environment. I have a proven ability to lead people by communicating with team members, setting clear goals, and monitoring performance.
Current workplace
David Bernard's current company
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Quincy Credit Union
5 roles · 10 years
David Bernard work experience
A career timeline built from the work history available for this profile.
Branch Manager
Contact Center Director
•Develop strategic direction for 3 teams within Operations in the US and Internationally•Locate and hire prime talent to support our integrated partners for both Customer Service and Technical Support•Created an onboarding process that focuses of peer coaching•Analyze call center data and prepare reports for upper management•Evaluate staff effectiveness and performance weekly•Motivate employees by helping them set proper career path goals
Nov 2020 - Oct 2024
Operations Manager
•Manage Domestic and International employees.•Ensured merchant requests met Service Level Agreements a. Emails replied to within 2 hours. b. 90% of calls answered within 10 seconds. c. Cases handled within 1 to 7 business days. •Worked with other departments to increase revenue through special promotions with various Partners.
2017 - 2020
~3 yrs
Technical Team Lead
•Responsible for welcoming new hires•Programming standalone credit card terminals•Integrated POS setup •Deploying standalone terminals•Troubleshooting with Merchants over phone, email, and Chat
Jun 2008 - 2017
Team & coworkers
Colleagues at Quincy Credit Union
Other employees you can reach at qcu.org. View company contacts for 68 employees →
AN
Amanda Neilson
Colleague at Quincy Credit UnionQuincy, Massachusetts, United States
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DS
Deborah Schopperle
Colleague at Quincy Credit UnionMarshfield, Massachusetts, United States
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KD
Kaitlyn Dudley-Cheney
Colleague at Quincy Credit UnionBrockton, Massachusetts, United States
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TD
Tristan Darby
Colleague at Quincy Credit UnionMilton, Massachusetts, United States
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KS
Karly S.
Colleague at Quincy Credit UnionGreater Boston, United States
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OH
Olivia Haney
Colleague at Quincy Credit UnionQuincy, Massachusetts, United States
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BH
Brian Holland
Colleague at Quincy Credit UnionSouth Weymouth, Massachusetts, United States
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MK
Molly Kennedy
Colleague at Quincy Credit UnionGreater Boston, United States
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AS
Aislinn Servaes
Colleague at Quincy Credit UnionBoston, Massachusetts, United States
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CE
Carmen Escoto
Colleague at Quincy Credit UnionBrockton, Massachusetts, United States
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Amanda Neilson
Colleague at Quincy Credit UnionQuincy, Massachusetts, United States
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DS
Deborah Schopperle
Colleague at Quincy Credit UnionMarshfield, Massachusetts, United States
View →
KD
Kaitlyn Dudley-Cheney
Colleague at Quincy Credit UnionBrockton, Massachusetts, United States
View →
TD
Tristan Darby
Colleague at Quincy Credit UnionMilton, Massachusetts, United States
View →
KS
Karly S.
Colleague at Quincy Credit UnionGreater Boston, United States
View →
OH
Olivia Haney
Colleague at Quincy Credit UnionQuincy, Massachusetts, United States
View →
BH
Brian Holland
Colleague at Quincy Credit UnionSouth Weymouth, Massachusetts, United States
View →
MK
Molly Kennedy
Colleague at Quincy Credit UnionGreater Boston, United States
View →
AS
Aislinn Servaes
Colleague at Quincy Credit UnionBoston, Massachusetts, United States
View →
CE
Carmen Escoto
Colleague at Quincy Credit UnionBrockton, Massachusetts, United States
View →
3 education records
David Bernard education
Information Technology
Benjamin Franklin Cummings Institute Of Technology
Education record
Education record
FAQ
Frequently asked questions about David Bernard
Quick answers generated from the profile data available on this page.
What company does David Bernard work for?
David Bernard works for Quincy Credit Union.
What is David Bernard's role at Quincy Credit Union?
David Bernard is listed as Contact Center Manager at Quincy Credit Union.
Where is David Bernard based?
David Bernard is based in Brockton, Massachusetts, United States while working with Quincy Credit Union.
What companies has David Bernard worked for?
David Bernard has worked for Quincy Credit Union, Santander, Global Payments Integrated, Tsys, and Cayan Llc.
Who are David Bernard's colleagues at Quincy Credit Union?
David Bernard's colleagues at Quincy Credit Union include Amanda Neilson, Deborah Schopperle, Kaitlyn Dudley-Cheney, Tristan Darby, and Karly S..
How can I contact David Bernard?
You can use AeroLeads to view verified contact signals for David Bernard at Quincy Credit Union, including work email, phone, and LinkedIn data when available.
What schools did David Bernard attend?
David Bernard holds Information Technology from Benjamin Franklin Cummings Institute Of Technology.
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