David Black Email & Phone Number

Raleigh, North Carolina

Lilongwe, Central Region, Malawi

Raleigh-Durham, North Carolina Area

Raleigh-Durham, North Carolina Area

Customer Support Lead: Handled customer support, including managing JIRA issue tracking systems with JIRA Service Desk portals, managing customer support scheduling, and assisting in customer support contracts. Verified issues reported by customers then performed initial investigation as well as code analysis.Customer Solution Developer: Worked as a.

Knoxville, Tennessee Area

Worked with customers utilizing the OSIsoft PI System for challenging solutions, including areas such as smart metering (many data streams), synchrophasors (high data rate), and heavy mobile equipment (many data streams and burst data transmission). Communicated with customers to learn their use cases, including travel to customer sites. Carried out.

Johnson City, TN

Worked with OSIsoft’s Enterprise program customers to develop a value realization plan involving use cases and value propositions, a roadmap, and an architecture plan. Worked with customers in industries such as Utilities, Renewable Energy, Oil & Gas, Pharmaceutical, Heavy Equipment, and Metals and Mining. Specialized in taking an asset-based approach to.

Worked as a member of the Plymouth Systems research and development group, with tasks including:Software Development: Worked on a team developing a control system for a concentrated photovoltaic solar power plant, including tracking the sun in two dimensions for optimal power production as well as a higher-level system for overall plant control. Also.

Johnson City, Tennessee Area

Lead developer of the OSIsoft product PI Manual Logger, which is used to archive data from handheld devices into the OSIsoft historian. This included developing software in Visual Basic.NET and C#, and included a SOAP web service and a SQL Server Database. The handheld portion of the software was developed on Windows Mobile using the.NET Compact Framework.

Johnson City, Tennessee Area

Worked as a member of the OSIsoft Engineering group in several roles, including:Technical Support Engineer – Answered support calls from OSIsoft customers ranging from low level operating system issues to problems with OSIsoft software. Also provided architecture assistance to customers including determining the best method for transmitting data from their.

Raleigh-Durham, North Carolina Area

Worked full time for one summer, continued as a part time employee during academic year.Participated in development of a framework for Radio Frequency Identification Device (RFID) applications from initial research to first release and deployment with Metro Corporation.Designed and assembled test hardware setup for RFID loading dock.

Charlotte, North Carolina Area

Designed and implemented several Java Servlets according to the specifications of the customer. These included two Energy Usage Summary Reports, a fuel emissions report, and a tax/commodity rate input form. These required building and communicating with an SQL database.Central Piedmont Community College Northeast Campus:Designed HTML user interface for.

Charlotte, North Carolina Area

Designed HTML user interface implementing Java script for Niagara Framework climate control system, trained customer maintenance personnel in use of software.Prepared Industrial hardened computers for deployment to six power generation plants including installing Windows NT 4.0 and configuring operational software including Niagara Framework and Bell Labs.

B.S. Electrical Engineering, Controls, Robotics, Software

B.S. Computer Engineering, Controls, Robotics, Software