David Boud Email & Phone Number

Folsom, Ca

Provide technical support to customers designing embedded networking systems using Intel® LAN components. Help debug problems during design test phase or when problems occur with completed products Also provide support during pre-test design phase by reviewing schematics and PCB layout for errors. Help customers choose the best Intel product for their design if Intel can supply it.Develop collateral to assist customers in their designs and feedback problems with current documents and follow through until the document is corrected or improved.Provide training documents and classes on products, customer support tools, and customer support methodology for new support engineers.

Designed electronic control system for thermal energy storage systems used for home HVAC and managed all electronic development and manufacturing. Designed hardware and software the latter both for control of system and remote monitoring by phone line modem. System used up to 500 gallons of water freezing it to 75% ice at night in summer and using ice water for home cooling instead of standard air conditioner compressor during peak hours in the afternoon decreasing utility company's power production requirements. Owners were approved for reduced utility rates during peak hours when rates are normally increased substantially for standard air conditioned homes.