David Bounds Email & Phone Number

Pigeon Forge, Tn

Responsible for management of the day-to-day operations of the Facility and providing continual direction and oversight for all business, programmatic & administrative affairs, including strategic planning, event planning and baseball operations.Work with functional departments (operations, facilities, marketing, sales, F&B, merchandise, & strategic partnerships) to ensure that programming at the Facility functions at the optimal level and provides an exceptional customer experience. Serve as owner of the Facility P&L.Demonstrate big-picture, long-term thinking in making strategic recommendations to VPs. Commit to meaningful participation in the developments of manuals, playbooks and other documentation of company best practices.

Myrtle Beach, South Carolina

• Provide ongoing leadership and management to ensure all aspects of operations and support are delivered on-time and to a high standard• Assist GM and accounting department with developing program and facility operating budgets• Supervise successful tournament, camp, and specialty program planning, staffing, and operations• Oversee operations staff in recruitment, hiring and training seasonal staff and interns• Collaborate and communicate with the umpires association on related tournament needs and scheduling• Assist in sponsorship development, sales, contract execution, debt collection and reporting• Monitor and evaluate requests made by teams for tournaments• Create weekend tournament and spring training schedules• Mentor operations staff, ensuring they are comfortable making decisions on behalf of the company• Collaborate with the Youth Marketing team to ensure website is up to date and properly reflects the Ripken brand• Oversee facility first aid operations in terms of inventory and staff• Represent the Ripken Experience and Ripken Baseball with the business community, media and public

Aberdeen, Maryland

• Managed day to day operations of the business unit• Provided continual direction and oversight for all operational, programmatic, business and administrative affairs for youth tournaments, camps, coaching clinics and Chevy Tour.• Provided guidance and ensured accountability for all program and related business functions, including strategic planning, event planning, program development, baseball operations and vendor management• Ensured each operational segment within the division functioned at the optimal level consistent with the organization’s goals and objectives• Possessed sound programmatic and business acumen and led the Amateur Baseball division’s effort while managing infrastructure and programmatic growth• Worked closely with executive, sponsorship, marketing and sales teams to meet and/or exceed company goals• Represented the Ripken organization with the media and in on-line video training lessons

Aberdeen, Maryland

• Assisted with creation of program budgets and implemented the budgets in a fiscally sound and responsible manner • Supervised over 50 Tournament Officials by overseeing the scheduling and payment process• Managed the scheduling process for all tournament games played on our complex• Communicated with partners, teams, and staff to ensure the best experience for our customers• Assisted with travel, planning, and organizing coaching clinics throughout the United States• Updated and maintained a variety of material on the company’s website and social media• Built relationships with coaches, staff, vendors, and partners handling any customer services issues with professionalism and care• Assisted with the scheduling process of all tournament games and staff• Served as a Clinic Director for the Chevy Tour which requires supervision of seasonal staff as well as overseeing all aspects of the clinic operations to ensure a quality experience for Chevrolet and the participants• Collected, organized, and filed all tournament paperwork and payments

Florence, South Carolina Area

• Managed sales of service contracts, renewals, and accessories• Exceeded quota/revenue target for net activations, customer renewals, accessories, handsets and enhanced services • Evaluated existing services and proposing solutions to better serve the customer and company• Performed all aspects of customer relations including face-to-face and telephone contacts• Served as Conversion Specialist during acquisition of Alltel• Helped train Legacy Alltel Store (Darlington, SC) in systems management as well as the culture of Verizon Wireless• Remained current on all wireless products, services, industry and competitive trends • Conducted inventory and order products to ensure the store is appropriately stocked• Audited and reconciled daily cash receipts

Bachelor Of Business Administration (Bba), Business Administration And Management, General

Master Of Arts - Ma, Executive Leadership