As a Business Systems Administrator at Clutch, I build relationships with teams while balancing organizational goals successfully. I have hands-on experience in analyzing business operations and conducting functional requirement analyses. I pride myself on always meeting or exceeding business and customer objectives.I have a solution-oriented mindset, and outstanding critical thinking skills in addition to superior organizational skills. I am an efficient learner who is proficient in ServiceNow, Agile, and Scrum. I have a Master of Public Health from the University of Alabama at Birmingham. My educational background and work experience enable me to apply my knowledge and skills to various domains and industries. My goal is to leverage my expertise and passion to deliver value and innovation to my clients and stakeholders.