David Boyd Email and Phone Number
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IT director experienced in building global service capabilities across a wide variety of technologies. I have a affinity for process and compliance and have successfully lead 3rd party audits and certifications. I am looking for opportunities to build and mature IT organizations.
Haywire
View- Website:
- gohaywire.com
- Employees:
- 2
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Vice President - OperationsHaywire Jan 2022 - PresentIndianapolis, Indiana, United States
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Senior Director - Technical ServicesJobvite Aug 2021 - Jan 2022Indianapolis, Indiana, United States -
DirectorVirtusa Apr 2017 - Aug 2021Indianapolis, Indiana AreaDirector of Global Managed Services for the Life Sciences division of Virtusa. Key responsibilities include:* Quality Managed System architect. Responsible for organization certifications, client audits, and delivery policies, standards, an procedures.* Scoping of new opportunities* Service Delivery governance for 100+ active clients* Platform and tools selection for delivery* Staffing plans* Service line development* Software licensing management* Client engagement managementKey accomplishments* Creation of a global delivery office to service global clients* Development of HIPAA compliant AWS managed service offering* Development of Application Performance Monitoring service offering* Lead of the internship program (college and high school)* Clean SSAE SOC 2 Type 2 report for entire delivery organization* Development of a cross client onboarding process to ensure client requirements are met* Development of revenue an expense dashboards for senior leadership -
Associate Director Of DeliveryVirtusa Apr 2015 - Apr 2017Indianapolis, Indiana AreaResponsible for infrastructure managed services of 100+ clients and 125+ employees. * Scoping of new opportunities* Platform and tools selection for delivery* Staffing plans* Service line developmentKey accomplishments:* Transition lead for corporate IT system and facilities integration with parent company* Creation of a global command center in Hyderabad India* Deployment of ServiceNow as ITSM for service delivery* Development of Robotic Process Automation (RPA) system for automatic incident resolution* Creation of vulnerability scanning managed service offering
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Director Of Service DeliveryApparatus Jul 2014 - Mar 2015Director of managed services across 300+ clients and 75+ employees. Responsibilities include:* Scoping of new opportunities* Platform and tools selection for delivery* Staffing plans* Corporate IT (internal) Key accomplishments* Developed 24x7 hands on keyboard US based support model* Established partnership with multiple channel partners for reselling of services* Creation of virtual desktop, AWS, and Azure managed service offerings* Deployment of enterprise grade access and password management solutions
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Service Delivery ManagerApparatus May 2012 - Jul 2014Day to day delivery management for multiple delivery teams (50+ employees). Responsibilities include:* Client escalations* Operations management * SLA compliance * efficiency initiatives * Deliverable achievement* Staffing (hiring, training plans, project assignment)
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Team LeadApparatus Sep 2011 - May 2012I manage multiple concurrent projects and team members on the application services team.
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Lead Technology EngineerApparatus Infrastructure Services, A Virtusa Company Sep 2009 - Aug 2011Indianapolis, Indiana Area
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Infrastructure SpecialistApparatus Infrastructure Services, A Virtusa Company Mar 2005 - Sep 2009Indianapolis, Indiana Area
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Systems AnalystApparatus Infrastructure Services, A Virtusa Company Apr 2004 - Mar 2005Indianapolis, Indiana AreaProvided level 2 support for web hosting technologies for Eli Lilly. Technologies included:* WebSphere* IIS* Apache* ColdFusionDuties included incident response, change execution, on-call, and project support
David Boyd Skills
David Boyd Education Details
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Computer Science, English, History
Frequently Asked Questions about David Boyd
What company does David Boyd work for?
David Boyd works for Haywire
What is David Boyd's role at the current company?
David Boyd's current role is Shaking up the ISP game.
What is David Boyd's email address?
David Boyd's email address is db****@****tus.net
What is David Boyd's direct phone number?
David Boyd's direct phone number is +150838*****
What schools did David Boyd attend?
David Boyd attended Purdue University.
What skills is David Boyd known for?
David Boyd has skills like Windows Server, Cloud Computing, Vmware, Sharepoint, Disaster Recovery, Virtualization, Active Directory, Enterprise Architecture, Iis, Servers.
Who are David Boyd's colleagues?
David Boyd's colleagues are Jacob Lamere, Adam Pedersen, Leo Calvert, Forrest Dils, Ali Klausing, Rayder Kopetsky, Robert Durbin.
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David Boyd
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