David Bright Email & Phone Number

Bournemouth, England, GB

Dorset, England, United Kingdom

Dorset, England, United Kingdom

Wimborne

With more than 300 expert staff across nine UK locations, ITEC aims to help SME organisations work smarter. That means expertise in identifying and implementing appropriate technologies, combined with the ability to support those solutions to optimise a customer’s return on investment.ITEC provide agile managed print, IT, VoIP and document capture.

United Kingdom (South)

I account manage: Government, SME, Healthcare, Education, Hospitality, Not for profit and Corporate clients of varying sizes. From Managing Directors, to Finance Direction to IT Managers, I tailor my account management according to the needs and focus of my client.I have responsibility for company growth through effective Business Development and National.

Parkstone

• Providing supervision, leadership and motivation to a team of 40 in order to maintain performance and achieve set targets. Includes responsibility for online shopping as well as instore picking process.
• Overseeing stock replenishment, supply chain and stock management process throughout the store.
• Designing and managing staff rotas and holiday planning based on a full working cycle.
• Attending customer review meetings to identify customer concerns and liaising to bring about improvements in both internal and external customer journey processes.
• Monitoring employee performance including identifying training requirements in order to maximise team output and build agile team members.
• Taking ownership of branch stock levels, Section Sales and well as Wastage Control. Achievements:

Parkstone

• Management & delivery of outstanding Customer experience through team and overall branch.
• Managing day to day operations of the food service operation consisting of 125 employees, 2 Assistant Managers and 2 Team Leaders ensuring food safety compliance as well as to legal and branch regulations.
• Adhering to internal service levels and providing extended support to peers or other departments as required.
• Maintaining cleanliness, accessibility and appearance of section areas to minimise hazards to people and stock.
• Responsible for cash handling, serving legal compliance and managing instore services.
• Creating an environment orientated to trust, product knowledge, performance and teamwork.Achievements:

Winton

• Accountability for a team of 20 including 1 Assistant Manager.
• Replicated the success of current role but on a smaller scale.

Romsey

• Investigating root cause of poor performing branch E-commerce availability through analysing data/trends.
• Achieved a 2% increase for in branch availability to target of 95% following successfully training partners and raising branch-wide awareness

Romsey

• Providing assistance to the Section Manager working in a department turning over £230K in sales each week directing staff with a focus on meeting objectives. Includes managing a team of 15 on evening shift replenishment.
• Assessing priorities, allocating timescales and distributing work according to level of expertise required.Details of my earlier roles can be request through a copy of my CV at dpbright88@gmail.com