David Bulger Email & Phone Number

Lake St Louis, Missouri, United States

Wentzville, Mo

- Lead and conduct classroom training sessions for various computer application product lines including DMI verification, casework, expiration, new hire training, and more.- Provided extensive support for casework teams beyond classroom training including facilitation of task processing updates and focus group feedback sessions.- Worked with instructional designers to develop course materials for application processing, annual income verification, citizenship, casework, and expiration; materials include presentations, scenarios, and mock documents for training.- Identified commonly occurring errors alongside quality assurance and developed targeted training modules to reduce error rates.- Revised assessment materials to accurately test the most recent iterations of guidance.- Received two awards for assisting development and implementation of task processes.

Wentzville, Missouri

• Posted applications to agency database and modified records for accuracy.• Validated articles of documentation for authenticity and maintained database.• Lead and conduct classroom training sessions for the verification and issue specialist task.• Served as a Subject Matter Expert (SME) for data entry, document triage, and verification specialist.• Provide floor support and assist ESW’s with training and questions.

Saint Louis, Mo

• Processed invoices for prestigious five-star restaurant. Extensively managed customer and supplier accounts for discrepancies and errors.• Managed business transactions for two restaurants and completed daily business summaries for managers.• Trained and managed office personnel in a variety of roles.

Saint Louis, Mo

• Managed and submitted property evaluation requests for financial institutions.• Processed client invoicing and maintained customer communications.• Managed and scheduled photographers and evaluators to assess properties.

Education record

Bachelor Of Fine Arts (B.F.A.), General Studies, 3.94

Activities and Societies: Phi Theta Kappa