Improving the lives of persons with special needs and their caregivers

Oversee the Loss Prevention programs in multiple regions encompassing up to 460 locations and 14 States. Responsible for the training, implementation, and compliance of all company loss prevention/safety/risk management policies and procedures for over 24,000K employeesWork with and influence regional and corporate partners within all departments to ensure company programs and standards are understood and implementedResponsible for 15 direct reports; hiring, training, coaching. Direct team in all tactical and strategic actions to fulfil department and company expectationsContinuous evaluation of analytic information to instigate company change. Have been instrumental in over 45 standard operating changes to improve efficiencies and reduce losses Investigating lead for over 750 high-profile incidents including Assaults, Robberies, Injuries, Code Blues, etc. Responsible for all aspects of the investigations.Responsible for creation and oversight of department budgeting and expenses. Have met budget goals 5 years straight Present quarterly regional and company business reviews, profit and loss analysis briefings, risk management, and inventory control to internal and external audiencesProject Manager for the transition of two acquired companies. Directed team in all loss prevention/safety/risk management evaluations of the acquired locations. All acquired locations opened 100% to department and company standardsResponsible for department SOP updates and communicationLead team in the development and writing of the Loss Prevention Playbook

Managed the Loss Prevention programs in 110 retail locations in 11 states. Responsible for the training, implementation, and compliance of all company loss prevention policies and procedures. Received shrink goal achievement bonus 2 straight years.Successfully resolved internal and external issues through investigating, interviewing, and case report writing. Investigations included: Employee Conflict Resolution, EEOC cases, criminal prosecution, OSHA Claims, General liability claims, Unemployment Claims, and Harassment Claims. Worked directly with corporate human resources, legal, executives, and various law enforcement agencies (PDs, Sheriff’s Depts., FBI, ICE, DA's, lawyers) to bring cases to resolution. Meticulous skill in documenting detailed legal case reports. Team lead in evaluating company loss prevention policies. Used project management skills to keep team focused and on track. Evaluated, created, and rewrote 15 policies and procedures which saved the company an estimated $700K in payroll hours.Responsible for the regional distribution center including direct reports. Oversaw accuracy compliance audits, training, receiving, picking, packing, shipping, staging, transporting, storage, deliveries, and customer satisfaction standards.

Managed and led an engineering team which executed over $37.4M in building, civil, and industrial construction projectsExecuted and maintained program management processes and disciplines on all projects in the areas of: program schedule and quality management; communications management; human resource management; cost management; procurement management; risk / issue management; change management.

Managed up to 45 retail locations in 6 states. Received safety and shrink goal bonuses 8 straight years.Conducted operational audits in all locations on a monthly basis. Presented regional and district business review to internal and external audiences.Member of the Audit Revision Committee. Reviewed and implemented over 30 improvements to increase company profitability. Saved over $2.1M in operations and facility savings.Managed all Loss Prevention standards in 2-150,000 s.f. Distribution Centers. Oversight of all safety and shrink management in 30 new store openings and 25 remodels valued at $125M Worked with venders, contractors, and government officials to ensure all facilities opened on time.

Led a team of 40 employees. Interviewed, hired, trained, and coached all team members.Impacted store sales and received a bonus 2 consecutive years for exceeding profitability plan.New Employee Trainer for 6 stores in the greater Reno, Nv. area.

Veteran of Desert Storm. Received the National Defense MedalHonorably Discharged