Senior Business Analyst
Current
Mar 2024 - Present
AeroLeads people directory · profile
David Burnham Email & Phone Number
Senior Business Analyst
at
MandM
1 work email found
@hotmail.co.uk
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Senior Business Analyst
Location
Hereford, England, United Kingdom
Company size
Who is David Burnham? Overview
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Quick answer
David Burnham is listed as Senior Business Analyst at MandM, a with 1273 employees, based in Hereford, England, United Kingdom. AeroLeads shows a work email signal at hotmail.co.uk and a matched LinkedIn profile for David Burnham.
David Burnham previously worked as Business Analyst at Mandm Direct and Business Analyst at Allpay Limited.
Company email context
Email format at MandM
This section adds company-level context without repeating David Burnham's masked contact details.
dburnham@hotmail.co.uk
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AeroLeads found 1 current-domain work email signal for David Burnham. Compare company email patterns before reaching out.
Profile bio
About David Burnham
Enterprising and self-motivated Business Analyst with the ability to adapt to change within in a fast paced environment. Facilitator of change and a custodian of requirements from conception to delivery.I possess a strong ethos of representing the needs of the customer and I’m an effective communicator at all levels. I have experience of delivering change initiatives within tight project deadlines using Agile and Waterfall methodologies.Specialities:Requirements elicitation and refinementAnalytical skillsBuilding, improving and defining processesContinuous service improvementStakeholder management
Listed skills include Technical Support, Business Analysis, Microsoft Exchange, Team Leadership, and 23 others.
Current workplace
David Burnham's current company
Company context helps verify the profile and gives searchers a useful next step.
Mandm
7 roles
David Burnham work experience
A career timeline built from the work history available for this profile.
Business Analyst
Jun 2019 - Mar 2024
Business Analyst
Apr 2015 - Jun 2019
Junior Business Analyst
Jul 2014 - Apr 2015
Technical Services Team Leader
• Supervise all day to day operational aspects of the IT Helpdesk• To maintain that all operational procedures are correctly documented, reviewed quarterly, and adhered to• To act as the first point of escalation for the IT Helpdesk team regarding caller queries and system issues, propose advanced diagnostic techniques to identify problems, investigate causes, and provide solutions• To proactively identify process improvement opportunities and support continuous improvement initiatives under direction of the IT Support Manager and IT Operations Manager• To implement system and procedure improvements for the department to enhance the efficiency in the service provided to our customers and clients• Analyse annual statistical call trend information and distribute to Product Managers. Recommend improvements on Allpay systems to reduce the most common cases occurring• Coordination of IT Support projects• Providing second line support to clients and colleagues on a variety of products• Log all queries on the company’s in-house system, logging all details accurately, tracking all issues through to completion.• Support new product releases• Monitor and respond to all payment kiosk issues, events and alerts in accordance with the SLA. Proving assistance and support at both a technical and non-technical level to a range of end users, support staff and suppliers of varying IT competencies.
Nov 2009 - Jun 2014
2Nd Line Product Support Analyst
• Providing second line support to clients and colleagues on a variety of products• Log all queries on the company’s in-house system, logging all details accurately, tracking all issues through to completion.• Support new product releases• Monitor and respond to all payment kiosk issues, events and alerts in accordance with the SLA. Proving assistance and support at both a technical and non-technical level to a range of end users, support staff and suppliers of varying IT competencies
Dec 2008 - Nov 2009
It Second Line Support Engineer
• 2nd line desktop support for all operating systems, applications• Provide technical support to all company IT users (office based, centres, and remotely) within agreed SLA timescales on a 350+ user network• Work with the Systems Engineer on the maintenance of company systems, including PC hardware, software, networks and related issues• Supporting and configuring peripherals such as; Printers, scanners, fax machines• Microsoft Exchange 2003/2007 administration• Assist with the testing and evaluation of new technologies being researched in the development of the company IT systems and infrastructure• Travelling to UK and overseas sites annually to roll out new IT equipment• Telecoms management on ISDX, Siemens Messenger 500 and Agile HiPath desktop/Manager
Dec 2007 - Dec 2008
Team & coworkers
Colleagues at MandM
Other employees you can reach at mandmdirect.com. View company contacts for 1273 employees →
TS
Tallurivenkata Subbarao
Colleague at MandmHyderabad, Telangana, India
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GC
Glory Cccc
Colleague at MandmEl Paso, Texas, United States
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AA
Alina Alexa
Colleague at MandmHereford, England, United Kingdom
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SS
Shakir Sheikh
Colleague at MandmIndore, Madhya Pradesh, India
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SJ
Shrikant Jadhav
Colleague at MandmIndia
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TW
Tara Wills
Colleague at MandmHereford, England, United Kingdom
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SA
Sandeep Argade
Colleague at MandmMaharashtra, India
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PK
Pawan Kumar
Colleague at MandmDhaulpur, Rajasthan, India
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TS
Tushar Shelar
Colleague at MandmMumbai, Maharashtra, India
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MI
Md Ismail
Colleague at MandmMedak, Telangana, India
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Tallurivenkata Subbarao
Colleague at MandmHyderabad, Telangana, India
View →
GC
Glory Cccc
Colleague at MandmEl Paso, Texas, United States
View →
AA
Alina Alexa
Colleague at MandmHereford, England, United Kingdom
View →
SS
Shakir Sheikh
Colleague at MandmIndore, Madhya Pradesh, India
View →
SJ
Shrikant Jadhav
Colleague at MandmIndia
View →
TW
Tara Wills
Colleague at MandmHereford, England, United Kingdom
View →
SA
Sandeep Argade
Colleague at MandmMaharashtra, India
View →
PK
Pawan Kumar
Colleague at MandmDhaulpur, Rajasthan, India
View →
TS
Tushar Shelar
Colleague at MandmMumbai, Maharashtra, India
View →
MI
Md Ismail
Colleague at MandmMedak, Telangana, India
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FAQ
Frequently asked questions about David Burnham
Quick answers generated from the profile data available on this page.
What company does David Burnham work for?
David Burnham works for MandM.
What is David Burnham's role at MandM?
David Burnham is listed as Senior Business Analyst at MandM.
What is David Burnham's email address?
AeroLeads has found 1 work email signal at @hotmail.co.uk for David Burnham at MandM.
Where is David Burnham based?
David Burnham is based in Hereford, England, United Kingdom while working with MandM.
What companies has David Burnham worked for?
David Burnham has worked for Mandm, Mandm Direct, Allpay Limited, and Pgl Travel.
Who are David Burnham's colleagues at MandM?
David Burnham's colleagues at MandM include Tallurivenkata Subbarao, Glory Cccc, Alina Alexa, Shakir Sheikh, and Shrikant Jadhav.
How can I contact David Burnham?
You can use AeroLeads to view verified contact signals for David Burnham at MandM, including work email, phone, and LinkedIn data when available.
What skills is David Burnham known for?
David Burnham is listed with skills including Technical Support, Business Analysis, Microsoft Exchange, Team Leadership, Testing, Agile Methodologies, Requirements Gathering, and Itil.
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