David Byrnes Email and Phone Number
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Experienced IT Solutions leader with core competencies in Customer Success, Technical Service Delivery & Support, Offer Development and Sales Operations. Focused on digital transformation solutions, enterprise data management, unified communications, and network security in privately owned data infrastructure and PaaS / SaaS platforms.Excited and driven by great technology outcomes matched with a great business outcome. Personally thrive on mentoring teams and guiding success with my leadership team, my teammates and our customers.AREAS OF EXPERTISE:▹ Customer Success Integration with Sales, Services, and PaaS / SaaS Product Engineering▹ Strategic Planning and GTM Program Execution▹ Partner - Channel Alliances and Ecosystems▹ Capability Maturity▹ Lifecycle Services & Customer Journey Road Mapping [ New to ReNew ]▹ Market Segmentation and Performance Analytics▹ M&As & Organizational Integrations▹ Technology Services Cost Modeling & Price Strategy▹ IT Professional Services Delivery and Managed Services Operations▹ Data Driven Operational Excellence [ OKRs | KPIs | KSOs ]Reach me: David.Byrnes@1986.usna.com
Veritas Technologies Llc
View- Website:
- veritas.com
- Employees:
- 5914
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Customer Success & Technical Services Leader: AmericasVeritas Technologies Llc May 2019 - PresentGreater New York City AreaLead AMERICAS pre-sales operations, project management, and services delivery teams as general manager with P&L responsibility.
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Chief Information OfficerU.S. Coast Guard Auxiliary Jan 2019 - Mar 2021Greater New York City Area2 Year Volunteer Appointment: +3 Year strategic plan development for integrated Aux-Reserve-Active Duty programs. + Managed contingency team capability to DHS Cyber Communication Info Center (NCCIC). + Managed system integrator & network service provider contracts & service delivery. + Implemented Everbridge critical event management platform for +21,000 land-sea-air users.
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Director Of Professional ServicesAspire Technology Partners 2017 - 2019Eatontown, Nj+General P&L Manager for pre-sales, professional service delivery, managed services.+ Implemented Lifecycle Services model for Cisco Systems partner-driven solutions: >> Next Generation Firewall >> Unified Communications >> Software-Defined Networking.+ Drove attainment of Cisco Systems Gold & Master partner certifications. -
Vp Service Global Service Operations And ProgramsAvid 2014 - 2017Created High Velocity Global Programs Office to manage: + Service Offer development and pricing models and incentive programs. + GTM enablement & field operations capability. + Global pre-sales engineering, deal & deviation approvals. + Global service delivery serving Global News & Sports Networks.Responsible for streaming content delivery systems and B2B annual subscription renewals and ARR growth related t Real-time Streaming Content Data Networking (CDN) Platform services (PaaS) for global News outlets and Television networks. -
Vice President Of Business TransformationThrupoint 2009 - 2014Built Cisco Systems Digital Healthcare Systems practice. Responsible for the GTM alignment with Cisco Channels, and McKesson EHR SaaS. Deployed over 220 telehealth and virtual care stations throughout New York City and provided centralized managed service subscription program.Guided Professional Services recovery to profitability on the heals of U.S. economic recession, leveraging Affordable Healthcare Act funding for telehealth deployment. -
Director, Advanced Network ServiceCisco Systems 2000 - 2009Global Fiancial Operation One Penn Plaza Ny Ny+ SE Leader: Cisco Top 5 Strategic Accounts+ Awarded CEO Strategic Application Award+ Completed Executive Development Program.+ Strategic Account Planning based on Continuous End-State Network Optimization+ Proofs of Concept in ultra-low latency Network, Security & Collaboration systems.+ Capability Maturity alignment between technical staff & multiple product releases.+ Multi-Year Service Renewal Churn Rate below 10%+ Self-help knowledge application reduced support case MTTR by >50% -
Member Of Technical StaffAt&T Bell Laboratories 1994 - 2000FIRST JOB in IT :-) + Software developer in Integrated Network Management Systems (INMS branded). + Developed Dedicated Circuit & Bandwidth on Demand Provisioning & Billing Service + Lab Administrator: Unix SysV, SunSolaris, Informix RDMS-SQL, C++, Perl, TCP-IP, DNS -
Flight EngineerU.S. Navy Reserve May 1988 - Mar 1994+ Flight Officer: Lockheed P-3 crew member participating in armed maritime surveillance and intelligence patrols supporting Operation Noble Eagle.+ Assistant Wing Operations Officer:Responsible for incorporating all squadron training and proficiency requirements into the crew equipping & scheduling of eight aircraft worth $278M (each) ensuring mission readiness for over 100 sorties and 525 flight hours, per month.
David Byrnes Skills
David Byrnes Education Details
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Computer Science -
Computer Science -
Cisco Systems Executive Development Program
Frequently Asked Questions about David Byrnes
What company does David Byrnes work for?
David Byrnes works for Veritas Technologies Llc
What is David Byrnes's role at the current company?
David Byrnes's current role is Customer Success & Technical Services Leader: AMERICAS.
What is David Byrnes's email address?
David Byrnes's email address is da****@****vid.com
What schools did David Byrnes attend?
David Byrnes attended United States Naval Academy, Columbus State University, Stanford University.
What skills is David Byrnes known for?
David Byrnes has skills like Professional Services, Cloud Computing, Data Center, Pmo, Leadership, Saas, Project Management, Unified Communications, Storage, Networking, Infrastructure, Crm.
Who are David Byrnes's colleagues?
David Byrnes's colleagues are Tami Buffa, Rahul Patil, Abhijit Dixit, Kwangwon Lee, Davit Asryan, Peter Grimmond, Miyeon Kim.
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David Byrnes
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