David Walker Email & Phone Number

Tallahassee, Florida Area

Benton, Arkansas

• Directed all daily pharmacy operations with an emphasis on optimized workflows to meet business demands while ensuring full compliance with organizational policies and procedures, local, state, and federal regulatory.
• Spearheaded the development and launch of new payroll processes that reduced overall processing time by 50%.
• Employed new HR onboarding processes that cut on-boarding time in half.
• Implemented an appeals process with Pharmacy Benefit Managers that increased appeal payouts by 100% and reducedtime required to submit appeals by more than 50%.
• Leveraged pharmaceutical prices against secondaries to secure better medication pricing from wholesalers; reducedannual spend by $50K.

Little Rock, Arkansas

• Drove elevated levels of corporate performance and success by recommending improvements to increase productivity and profitability while maintaining a keen awareness of brand strategy, products, and services. Developed.
• Received the highest volume of employee recommendations across the company for the peer-to-peer awardrecognizing employees that go above and beyond to enhance team performance and success.
• Created customized report processing that reduced weekly time spent on reporting by more than 50%.
• Achieved the highest number of approved business ideas across the company to reflect continuous improvement efforts for clients and the organization.

Little Rock, Arkansas

• Effectively drove productivity and profitability improvements of a 20-employee organization with annual revenue of $3M leading, guiding, and directing all daily operations with an emphasis on effectiveness and.
• Recognized as Lifetouch Operations Territory of the Year for 2012 and 2013; this award recognized the highest overall performance out of more than 200 offices nationwide.
• Recipient of numerous nominations and accolades for the company “Team Player of the Month” award for significant contributions driving team success.
• Earned two promotions; from Finance Administrator to Office manager to Operations Manager.
• Reduced overall utility costs by 25% saving more than $1K per year in overhead costs.
• Modernized and streamlined previously manual process to reduce seasonal staff by 50%.

Searcy, Arkansas

• Supervised the account maintenance of FSB Employees in various systems including OS/400 operating system (AS/400), Metavante Windows Bankway, Metavante Bankway Browser, Shazam, Wire Transfer System, IDP - Interac.
• Created and maintained various banking spreadsheets used to track FSB Employee Account information
• Member of the Disaster Recovery Team
• Constructed and Maintained the Business Continuity Plan for Disaster Recovery
• Used remote desktop software systems, VMware, UltraVNC and Dameware, to assist users with various technical issues
• Assisted FSB Employees with various technology related issues (Help Desk)

Tallahassee, Florida

• Installed, maintained, and repaired security systems, alarm devices, and related equipment, following blueprints of electrical layouts and building plans.
• Ensured that all installations worked and were in accordance with relevant codes
• Tested backup batteries, keypad programming, sirens, and all security features in order to ensure proper functioning, and to diagnose malfunctions.
• Inspected installation sites and studied work orders, building plans, and installation manuals to determine materials requirements and installation procedures.
• Tested and repaired circuits and sensors, following wiring and system specifications.
• Demonstrated systems for customers and explained details, such as the causes and consequences of false alarms.

Tallahassee, Florida

• Provided after school care for children ages 5-11, primarily Kindergartners
• Created lesson plans and other activities for the students

Bachelor Of Science (Bs), Public Administration

Activities and Societies: Gamma Sigma Phi

Associate'S Degree