David Cameron Email & Phone Number

Brisbane, Qld, Au

Brisbane, Queensland, Australia

Responsibilities:• Lead a Team of 14 Customer Portfolio aligned Account Management Specialists across Telstra Enterprise’s Top 500 customers• Coach and mentor the team to deliver best in class customer support in order to achieve a great customer experience • Lead and partner with key stakeholders in Telstra, the customer environment and the Telstra Partner ChannelAchievements:• Exercised strong leadership skills in bringing together three disparate Customer… Show more Responsibilities:• Lead a Team of 14 Customer Portfolio aligned Account Management Specialists across Telstra Enterprise’s Top 500 customers• Coach and mentor the team to deliver best in class customer support in order to achieve a great customer experience • Lead and partner with key stakeholders in Telstra, the customer environment and the Telstra Partner ChannelAchievements:• Exercised strong leadership skills in bringing together three disparate Customer Support Account Management Teams to one Team giving them clear and measurable objectives that resulted in the team exceeding FY24 performance objectives and achieving 100% customer engagement improvement which in turn saw an 8% improvement in customer NPS (Net Promoter Score).• Coached and mentored the Customer Engagement Team to deliver best in class support by designing and implementing a simplified customer engagement process to ensure the achievement of improved customer experience.• Led and coached a team of 14 Account Management Specialists to successfully deliver 25% above budget, a 15% uplift in customer NPS and a 100% Leadership Satisfaction rating. Significantly raised the engagement and achievement of year-end objectives of two previously under-performing Customer Account Managers by engaging their trust through mentoring and leadership. Show less

Sydney, Australia

Responsibilities: • Sales /revenue management, deliver share of wallet growth across Telstra Broadcast Services suite of strategic Broadcast Media services• Nurture and grow existing client relationships with key influential decision makers across an assigned customer account portfolio• Conduct regular capability and awareness workshops with key customer decision makers to gain more insight to customer business challenges that results in identifying business opportunities to… Show more Responsibilities: • Sales /revenue management, deliver share of wallet growth across Telstra Broadcast Services suite of strategic Broadcast Media services• Nurture and grow existing client relationships with key influential decision makers across an assigned customer account portfolio• Conduct regular capability and awareness workshops with key customer decision makers to gain more insight to customer business challenges that results in identifying business opportunities to solve with Telstra Broadcast Services solution capability Achievements:• Delivered $31M in sales in FY20 that led to 121% of sales target and achievement of a 30% increase YOY revenue growth by repositioning a strategic customer, securing customer's sponsors to support capability awareness.• Led and executed the renewal of core telecommunications services worth $12M per annum over a three year term, for a strategic and politically sensitive account which was under significant competitive threat. This was achieved by taking the customer through Telstra's point of difference and a business focus transformation strategy.• Portfolio revenue growth during tenure -11% FY20.• Foxtel Group revenue growth 51% in FY20 and FY21.• Improved NPS (Net Promoter Score) from Passive to Advocate. Show less

Sydney, New South Wales, Australia

Responsibilities: • Complete relationship accountability between Telstra and CCA – driving year on year revenue growth, incremental sales, with a focus on increasing Telstra’s share of wallet of strategic Network & Application Services• Build and execute on a Sales Pipeline to ensure sales and revenue target commitments are met• Establish new and develop existing client relationships across the CCA Group, differentiating Telstra as a world class evolving Technology partner that… Show more Responsibilities: • Complete relationship accountability between Telstra and CCA – driving year on year revenue growth, incremental sales, with a focus on increasing Telstra’s share of wallet of strategic Network & Application Services• Build and execute on a Sales Pipeline to ensure sales and revenue target commitments are met• Establish new and develop existing client relationships across the CCA Group, differentiating Telstra as a world class evolving Technology partner that delivers customer advocacyAchievements:• Achieved sales and revenue targets in FY 15/16 104% and 102% respectively. • Improved NPS score for CCA from Passive to Advocate• Secured CCA as Telstra's anchor tenant on the Cisco Cloud Contact Service delivering contract in excess of $12M incremental revenue• Recognised by CCA as their first strategic partner under their Growth/Shared Value Partnership Program Show less

Sydney Cbd

Responsibilities: • Lead demand creation and pipeline build across an assigned portfolio of customers worth $180M pa in billed revenue to Telstra• Inject customer and industry knowledge and insights to create higher value and expand scope opportunities and or revenue growth• Coach and mentor the Telstra Enterprise Client Executive Team on how to execute incremental sales opportunities through to execution and closeAchievements:• Significantly contributed to… Show more Responsibilities: • Lead demand creation and pipeline build across an assigned portfolio of customers worth $180M pa in billed revenue to Telstra• Inject customer and industry knowledge and insights to create higher value and expand scope opportunities and or revenue growth• Coach and mentor the Telstra Enterprise Client Executive Team on how to execute incremental sales opportunities through to execution and closeAchievements:• Significantly contributed to Account Teams sales target of $69.37M FY 13/14 (111% of target ) by ensuring sufficient pipeline coverage.• Delivered the first BYOD (bring your own device) mobility play for Telstra Enterprise for Fuji Xerox, a previously long held Optus account. • Drove innovation and co-creation into customer accounts through the establishment of Strategic Managed Services Programs of Works with Snowy Hydro, Verdi and Ramsay Health Care. Show less

Hobart, Tasmania, Australia

Wholly own and manage one of Hobart's oldest and largest Newsagents. Located 2 klm's north west of the Hobart CBD, New Town Newsagency is open 7 days a week, has 500+ home delivery customers, over 50 corporate accounts and employs 7 casual retail assistants and two delivery drivers. An annual turnover exceeding $2.2million pa.; Delivered a 5% uplift in turnover after the first year in operation in a very depressed retail environmentNominated for Tasmanian Retail Newsagent of the Year -… Show more Wholly own and manage one of Hobart's oldest and largest Newsagents. Located 2 klm's north west of the Hobart CBD, New Town Newsagency is open 7 days a week, has 500+ home delivery customers, over 50 corporate accounts and employs 7 casual retail assistants and two delivery drivers. An annual turnover exceeding $2.2million pa.; Delivered a 5% uplift in turnover after the first year in operation in a very depressed retail environmentNominated for Tasmanian Retail Newsagent of the Year - 2012Won Tasmanian Newsagency Employee of the Year - 2011 Show less

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Bachelor Of Business

Education record