Certified Peer Support Specialist
CurrentDepartment of Veterans Affairs, Healthcare for Homeless Veterans October 2023-PresentHUD/VASH, Certified Peer Support Specialist, GS-10 July 2018-May 2023Brockton, MASeasoned Certified Peer Support Specialist with extensive experience in the HUD/VASH program, dedicated to ending veteran homelessness through comprehensive case management and support services. Adept at providing therapeutic and supportive roles to veterans experiencing homelessness and co-occurring diagnoses, with a focus on individualized goal setting and resource facilitation. Proven expertise in developing and implementing innovative solutions, such as the HUD-VASH Meet-Up Group and partnerships with organizations like Second Chance Cars and Larkin Motors, to address barriers and improve veteran outcomes. Effectively manages an active caseload of veterans, ensuring accurate documentation of outcomes and retention while consistently applying VA’s ICARE values in interactions with veterans, their families, and stakeholders. Utilizes motivational interviewing and therapeutic techniques to engage veterans and their families in securing permanent housing and achieving positive outcomes, while analyzing complex medical and mental health information to offer informed treatment recommendations and referrals. Collaborates with veterans to set and achieve short- and long-term recovery goals, model coping techniques, and supports self-advocacy, while building lasting relationships with landlords and support staff to secure permanent housing for veterans and their families. Responsible for data integrity while documenting in-person, telephone, and administrative notation in CPRS (Computerized Patient Record System) in a timely manner and in accordance with VHA standards. Develops and delivers written presentations to educate veterans and VA staff on processes, resources, and peer support.