Sales Service Representative
Current• Prospect via cold calling and lead acquisition to gain and grow new business, resulting in the highest growth rate my territory has seen.• Collaborate with customers to gather needs analysis and to ensure proposals are based on accurate equipment descriptions.• Prepare Planned Maintenance (PM) contracts based on value solutions that meet customer needs and / or compliance requirements.• Drive the sales process and set timing expectations which result in a 70% close rate.• Provide excellent customer service to maintain and improve relationships with customers and prospects, resulting in higher closing and renewal rates and brand loyalty. ● Manage contracts by collaborating with customer base to keep accounts updated, ensure a high rate of retention, and to negotiate pricing increases where needed.