Senior Technical Consultant
Current- Managing global team of infrastructure network engineers dedicated to Cisco's Bank of America managed services contract. Vendor focus is mostly Cisco while technology focus for the organization includes global DMZ, B2B/Extranets, encryption, Internet portal, and VPN while providing network level design for firewall/load balancing/DNS/proxy/forensics appliances and intrusion detection at the network level and solution delivery. - Developing scopes of work, proposals and responses that detail sizing, job costing and managing levels of influence and responsibility. Crafting and reviewing internetworking design packages.- Working with cross-functional Cisco and Bank client teams to ensure point product and service solution engineering delivery addresses business, organizational, and shareholder objectives.- Engineering escalation point of contact for change management, infrastructure, and engineering processes and templates.- Global secure services network infrastructure delivery manager for tier 1 level data center DMZ’s and external zone Internet portals- Perform risk assessment mitigation direction while focusing on zero defect disciplines and expense containment to increase shareholder trust and value.- Establishing and maintaining productive engineering culture; creating and implementing training plans; developing successful, motivated, and professional client facing engineering teams with very low attrition rates.- Stabilizing problem engineering delivery programs, while addressing client satisfaction issues with engineering teams or deliverables.