Manage laboratory operations performing QC testing of plastic resins, additives, film and other products. Additional responsibilities include ensuring all products comply with global regulatory requirements and inventory control of $2.5 M raw material imports. Responsible for coordinating all product sample and R & D trials for the film and blending/compounding divisions. Provide technical support, making specific recommendations as to the testing and adjusting of raw materials and bulk formulations. Experience with DSC, FTIR and Extrusion Plastometer. Created Safety Data Sheets in the new GHS format for over 300 products.

Developed and instituted consistent procedures and policies to improve processes. Raised productivity by increasing quality awareness; reduced scrap by 6%. Involved on a daily basis in on-the-floor problem solving and quality and process improvements. Leading Sonoco 6S project in our production area resulting in a reduction in waste and non value activity while improving quality, efficiency and safety. Handle extensive quality control functions including the development of all checklists, tests and protocols. Driving force behind ensuring that safety awareness is understood and practiced by all employees; have raised safety consciousness to an all time high. Responsible for the maintenance and continuous improvement initiatives relating to the Sonoco Quality Management System and the Oracle Agile System. Additional responsibilities include developing and managing the Internal Auditing System, documenting and reporting quality non-conformances to management, responding to customer complaints and coordinating all training relating to Quality and Safety for the plant.

Managed business, that provided respiratory and medical equipment to patients for home use. Handled all aspects of business, including financial budgeting, sales and marketing, quality improvement, customer satisfaction, purchasing, inventory control, and management of government and insurance network contracts. Business remained profitable in a highly competitive market despite significant reimbursement cuts from federal and state funded health plans over the last five years. Achieved excellent customer satisfaction levels despite significant cuts in our operating budget. Achieved national accreditation for Home/Durable Medical Equipment Services through the Accreditation Commission for Health Care in May, 2009 and reaccreditation in May, 2012.

Managed a 10 person department which included a Quality Technician and 9 Quality Auditors in a plant which employed 200 people and manufactured personal care and grocery packaging products totaling $50M. Oversaw quality assurance throughout the plant which included the monitoring of tissue mill, converting operations and the packaging of finished products. Also was responsible for purchasing and inventory control of $6M pulp and secondary fiber annual usage for diaper converting and tissue mill operations. Maintained a safe working environment by conducting monthly crew meetings, safety audits and exhibiting a daily safety focus. Experienced zero lost time accidents in 10 years. With implementation of new procedures, test methods, and auditing system along with an effective training program, improved customer satisfaction levels by 25%. Managed Quality Assurance Lab. Responsible for all raw material, tissue paper and finished product testing. Coordinated all aspects of training relating to quality systems for site. Primary contact person with raw material suppliers and customers regarding quality issues. Coordinated all aspects of internal and external customer complaint systems. Implemented root cause investigation and preventive actions follow up.

Provided sole quality and engineering support for second shift fabrication and assembly operations. Supervised and trained two assembly area auditors and one fabrication area auditor. Developed and implemented quality assurance procedures for fabrication and assembly areas. Trained production personnel in quality assurance procedures and the accompanying tools and documentation. Developed and implemented an assembly area auditing program that increased quality levels by 30%. Significant contributor to product engineering and manufacturing engineering teams in identifying and resolving inaccuracies in product design and process related issues. Resulted in higher quality levels, increased efficiencies, and higher customer satisfaction. Developed and implemented quality assurance procedures for fabrication and assembly areas. Coordinated measurement tool procurement and calibration for production groups and quality assurance. Trained production personnel in quality assurance procedures and the accompanying tools and documentation.