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David Chaves Rodríguez is listed as Senior Manager @ HubSpot | Driving Customer Success, Revenue Growth at HubSpot, a company with 4759 employees, based in Madrid, Community Of Madrid, Spain. AeroLeads shows a matched LinkedIn profile for David Chaves Rodríguez.
David Chaves Rodríguez previously worked as Senior Manager, Customer Success at Hubspot and Manager, Customer Success at Hubspot. David Chaves Rodríguez holds Msc In International Marketing, International Marketing from Birkbeck, University Of London.
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With nearly 10 years of experience in the SaaS industry, I am a passionate and driven customer success leader who strives to deliver exceptional value and outcomes for HubSpot's customers in EMEA. My mission is to empower my team of Customer Success Managers to build strong relationships, drive product adoption, and foster customer loyalty and advocacy. I have a master's degree in international marketing and a background in translation and interpreting, which enables me to understand and communicate effectively with diverse audiences and cultures.In my role as Manager at HubSpot, I lead a high-performing team of 9 CSMs for Iberia and Central & Eastern Europe (CEE). I am responsible for overseeing the revenue retention and growth, customer satisfaction, and opportunity generation for our portfolio of customers. Some of my achievements include exceeding 110% revenue retention target attainment and 150% SQL target attainment in H2 2021, and achieving record-breaking performance on customer dollar retention in 2022.
Listed skills include Spanish, English, Technical Translation, German, and 15 others.
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A career timeline built from the work history available for this profile.
Spain
Since April 2024 I was promoted to Senior Manager, leading 10 CSMs across Iberia and Central & Eastern Europe and managing an install base of $4.3M in MRR and 1,200+ customers. Some achievements include a 102% of Gross Revenue Retention (GRR) target attainment in H1 2024.
Spain
In 2021 I joined the CS organization to lead a team of 9 Customer & Partner Success Managers for Iberia and CEE. Some achievements include >110% revenue retention target attainment and >150% SQL target attainment in H2 2021. In 2022 the team grew by 5 members and was further segmented, after which my focus remained on Customer Success Managers. Some.
Berlin Metropolitan Area
After my promotion to senior, I continued to deliver Customer Training to HubSpot customers in EMEA with a strong focus on driving product adoption (NPS 93 on a target of 70). I led the localization efforts to launch 8 new marketing and sales courses in 3 languages and onboarded and mentored 3 new team members in EMEA and APAC.
Berlin, Berlin, Germany
I joined the Professional Services team in January 2019. I started delivering marketing and sales HubSpot training to customers in EMEA and APAC. During my first year in the role I delivered in-person training to more than 200 HubSpot customers in diverse markets such as Iberia, DACH, Benelux, Nordics, France, UK/I, and Australia.
Dublin, Ireland
As a Senior Localization Specialist I led the localization efforts to grow HubSpot's presence in Iberia and LATAM. I partnered up closely with project managers as well as marketing, sales, and customer success teams to identify, prioritize, and address content gaps in both regions. Additionally, I created the onboarding plan for new hires on the team and.
Dublin, Ireland
I joined HubSpot in August 2016 to grow HubSpot's presence in LATAM and Iberia by providing a fully localized experience to prospects, customers, and partners. In this capacity I worked on multiple cross-functional projects to provide an equitable experience to HubSpot's Spanish-speaking audience.
London, United Kingdom
After my promotion I managed a team of 8 linguists and QA specialists. I implemented a process to efficiently process and assign in-house projects to ensure an even distribution of workload whilst meeting the company's high quality standards and customers' unique needs and expectations.
London, United Kingdom
I joined GlobaLexicon in November 2014 as their first-ever Spanish in-house linguist. I set quality standards and helped build a team of 5 members across two offices in less than 18 months.
Barcelona Area, Spain
I joined Salvador Escoda in 2013 to support their international business by liaising with EU clients in remote and in-person business meetings.
Other employees you can reach at hubspot.com. View company contacts for 4759 employees →
Alok Thuse
Colleague at Hubspot
Boca Raton, Florida, United States, United States
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CA
Chima Acholonu
Colleague at Hubspot
Seattle, Washington, United States, United States
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RA
Rachel Alex Yen
Colleague at Hubspot
Boston, Massachusetts, United States, United States
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Paul Schwarz
Colleague at Hubspot
Boston, Massachusetts, United States, United States
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MD
Matthew Daniel
Colleague at Hubspot
Greater Boston, United States, United States
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JL
Jawin Laverde
Colleague at Hubspot
Toronto, Ontario, Canada, Canada
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GP
Giovanni Perrotta
Colleague at Hubspot
Ireland, Ireland
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CB
Cathal Barron
Colleague at Hubspot
Ireland, Ireland
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BL
Blaine Lynch
Colleague at Hubspot
Neenah, Wisconsin, United States, United States
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DA
Dylan Andersen
Colleague at Hubspot
Dallas-Fort Worth Metroplex, United States, United States
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Quick answers generated from the profile data available on this page.
David Chaves Rodríguez works for HubSpot.
David Chaves Rodríguez is listed as Senior Manager @ HubSpot | Driving Customer Success, Revenue Growth at HubSpot.
David Chaves Rodríguez is based in Madrid, Community Of Madrid, Spain while working with HubSpot.
David Chaves Rodríguez has worked for Hubspot, Globalexicon, Salvador Escoda, S.A., Bucknell University, and University Of Granada.
David Chaves Rodríguez's colleagues at HubSpot include Alok Thuse, Chima Acholonu, Rachel Alex Yen, Paul Schwarz, and Matthew Daniel.
You can use AeroLeads to view verified contact signals for David Chaves Rodríguez at HubSpot, including work email, phone, and LinkedIn data when available.
David Chaves Rodríguez holds Msc In International Marketing, International Marketing from Birkbeck, University Of London.
David Chaves Rodríguez is listed with skills including Spanish, English, Technical Translation, German, Legal Translation, Proofreading, Conference Interpreting, and Consecutive Interpretation.
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