Key Capabilities•Customer Service – Professional experienced in high volume service centre with first call resolutions verbally and email. •Problem-Solving – Listening to customer issue and successfully negotiating resolution using policy guidelines.•Communication – Professional verbal and written communications with both external and internal customers•Teamwork & collaboration – Demonstrated team member, stepping up to assist team in extreme workflow and mentoring new team members. •Administration – Ensure all requirements met for privacy laws and data integrity of information•Time management – Highly organized with ability to plan and self-manage own time, including prioritisation of work tasks to ensure most important tasks completed within expectations.•Accounts and financial jobs – Experienced Accounts Payable Officer with all duties involved in managing invoices, statements, account management and payments within terms.Professional ExperienceGBS / Elite Customer Solutions Pty Ltd