Optimized media plans & creative to roll out advertising campaigns.• Optimized paid & natural search strategy to improve web sites ranking on main web search engines. SEO/SEM lead for Spain.• Designed and lead more than 30 direct marketing campaigns including emailing, websites and promotions.• Supervised FedEx branding guidelines executions on all items (vehicles, building, etc…) in Spain.• Managed and coordinated external agencies for marketing campaigns• Renewed all Spanish customer brochures and set e-fulfillment process for sales teams• Sports sponsorship and events:  Organized MMT Madrid Masters customer event with 150 guests. Organized Moto GP and F1 events for VIP customers. Organized and negotiated FedEx Hospitalities with Football teams (Real Madrid, FC Barcelona, Valencia FC). Organized NBA Europe event in Madrid and Barcelona for FedEx customers. Organized America’s cup event in Valencia for FedEx customers. Organized ad hoc customer events in Madrid, Barcelona and Valencia for FedEx customer to celebrate new service/product launching. •Provided service recommendation and customer communication for the opening of new FedEx stations. • Developed annual Marketing plans in partnership with the sales and insight teams• Designed and lead loyalty program in Spain• Monitor and analyze competitors performance to identify Strengths, Weaknesses, Opportunities and Threats.

•Supervised brand promotions (mailing).• Designed firm catalogue & brochures. •Organized participation in international and national exhibitions• DD,BB update and maintenance• Developed strategies to increase sales in alternative channels• Elaborated co-marketing partnerships with SAP, ORACLE, META 4.

•Translation and adaptation of brand and advertising promotions.• DD.BB clean up and update.• Monthly e-News translation and launch• FedEx website maintenance and update

•Developed daily activities communication leaflet for customers.• Developed E-mailing marketing campaigns.• DD.BB maintenance

•Responsible for checking guests in and out of the Hotel.•Issues room keys, pamphlets, discount cards, etc.•Answers various questions from guests.•Arranges transportation for guests.•Computes bills, collects payment and makes change for guests.