David Congdon Email & Phone Number

Charlotte, Nc, Us

Charlotte, North Carolina, United States

Developed national best practices for recall and service capacity optimization which I applied to my 32 dealerships to produce dealer action plans in half the average timeCreated and maintain regional data reporting and contests to incentivize goal achievementCoordinated and collaborated with multiple parties to establish school-dealership relationships in developing a new pipeline for recruiting service technician candidatesPresented process improvement to management… Show more Developed national best practices for recall and service capacity optimization which I applied to my 32 dealerships to produce dealer action plans in half the average timeCreated and maintain regional data reporting and contests to incentivize goal achievementCoordinated and collaborated with multiple parties to establish school-dealership relationships in developing a new pipeline for recruiting service technician candidatesPresented process improvement to management leading to more effective restructuring Show less

Charlotte, North Carolina, United States

Leveraged data analytics to increase vehicle sales, drive customer satisfaction, and modernize the car buying experience in 11 Ford dealerships in eastern North CarolinaLaunched and drove adoption of new e-commerce and customer experience platforms including the Ford Online Buying Experience, Ford Pass Rewards, Ford Pickup & Delivery, and Ford Blue Advantage, as well as vehicles like the Mustang Mach-E, Bronco, Maverick, F-150 Lightning, E-TransitAutomated key aspects of… Show more Leveraged data analytics to increase vehicle sales, drive customer satisfaction, and modernize the car buying experience in 11 Ford dealerships in eastern North CarolinaLaunched and drove adoption of new e-commerce and customer experience platforms including the Ford Online Buying Experience, Ford Pass Rewards, Ford Pickup & Delivery, and Ford Blue Advantage, as well as vehicles like the Mustang Mach-E, Bronco, Maverick, F-150 Lightning, E-TransitAutomated key aspects of day-to-day operations for the Charlotte field staffLed the region in quarterly dealership technology implementation Show less

East Lansing, Michigan, United States

Developed a multi-phased, strategic marketing roadmap to transform the brand towards millennial consumers through the creation of new product ideas, distribution touchpoints, service plans, and go-to-market strategies.Performed product, consumer, industry, and competitor analysis utilizing Mintel reports, Business Insights Global, Passport, MRI Simmons, and other research databases.

Farmington Hills, Michigan, United States

Developed and coordinated a multi-divisional strategic guidance system to quantify the North American mobility industry into “scenarios” used for company-wide strategic planning. This involved the creation of an automated data-gathering system that integrated qualitative information from a panel of cross-divisional experts to quantify current mobility trends and project into the future.Assisted in the creation of the North American Bosch Mobility Strategy for 2020.Presented… Show more Developed and coordinated a multi-divisional strategic guidance system to quantify the North American mobility industry into “scenarios” used for company-wide strategic planning. This involved the creation of an automated data-gathering system that integrated qualitative information from a panel of cross-divisional experts to quantify current mobility trends and project into the future.Assisted in the creation of the North American Bosch Mobility Strategy for 2020.Presented strategic guidance system to multiple meetings of senior leadership, and developed presentations around multiple mobility-centric topics including the strategic guidance system, the North American 2020 strategy, and mobility trend report.Mediated meetings around automation of core processes used in vehicle production planning using Alteryx and Power BI softwares.Researched, interviewed, and assisted in selection of an external consulting company to identify growth opportunities of new and existing mobility sectors. Show less

Hillsdale, Mi, Usa

Organized philanthropic activities and organizational activity for college fraternity. In my tenure I doubled both the funds we raised for charities and volunteer participation by creating 3 entirely new service events and revamping fraternity procedures. I created a long-lasting database of job descriptions, tasks, and goals for each leadership position to track performance and provide on-boarding information for future leaders.

Hillsdale, Mi, Usa

Integrated prospective student qualifications, transcript data, and interview behavior into new IT database to determine college admission. Collaborated with assistants, counselors, and directors to create and run admissions events.

Hillsdale, Mi, Usa

Investigated pre-birth ethanol effects on developing chicken eggs, specifically relating to homocysteine levels in early gestational development. This involved extensive research into relevant primary and secondary resources, advanced laboratory equipment operation, detailed documentation of methods and conclusions, and presentation of results among peers and experts.Also manually collected lake and marine animal population data in which I compiled data from previous research teams into a… Show more Investigated pre-birth ethanol effects on developing chicken eggs, specifically relating to homocysteine levels in early gestational development. This involved extensive research into relevant primary and secondary resources, advanced laboratory equipment operation, detailed documentation of methods and conclusions, and presentation of results among peers and experts.Also manually collected lake and marine animal population data in which I compiled data from previous research teams into a standardized data-collection system utilizing cloud-based platforms for easier integration of future data. Show less

Silver Lake Beach, Fenton, Mi

Collaborated with lifeguard staff to provide a safe swimming environment for a variety of beach patrons. Worked well with patrons and utilized tact to maintain adherence to beach rules while keeping patrons safe which resulted in zero injuries or life-threatening circumstances during my 4 years of employment.

Master Of Business Administration - Mba, Marketing, 4.0

Doctor Of Osteopathic Medicine

Activities and Societies: Spartan Street Medicine Internal Medicine Club

Bachelor'S Degree, Biology, General, 3.867

Activities and Societies: Sigma Chi Fraternity Sigma Zeta Beta Beta Beta American Chemical Society Hillsdale Pre-Professional Society

High School Diploma, 3.98 - Top Ten

Activities and Societies: Boy Scouts of America National Honor Society Varsity Swim Team Varsity Tennis Team