General Manager of Sales and Operations for Parman Energy Group in Chattanooga

Since our start in 2018, I have wore many hats in creating our White Glove Divison with Samsung. I have been responsible for hiring supervisors in Orlando and Denver. I have overseen the opening of the Orlando location in 2019 in which I am responsible for . I have worked with our IT group to create systems for collection of real time data and reporting . I supervise over 3 teams based out of Chattanooga delivering , setting up and picking up appliances and TV's for Samsung covering the entire Southeast. Our White Glove service specializes in customer care ,and a superior customer experience that is nothing like a traditional delivery . My experience working at 4 major transportation companies has given me valuable management skills in 3 transportation fields, TL , LTL and 3PL. My gained knowledge has helped me create , implement and innovate ideas to make this a very succcessful business venturre for Kenco. Samsung and their customers have given very positive feedback in regard to our groups performance since our start.

I provide quality transportation solutions for customers, utilizing partner carriers that will meet or exceed customer's expectations. I secure new transportation business by marketing all of the great products of the Kenco Group and our Kenco Transportation Management divsion.

Third Party Logistics Operation Center Specialist focused on Glaxo Smith Kline (GSK) consumer pharmaceutical transportation needs from shipping inbound to plant, plant to DC, DC to retail customer.• Planned and routed freight for Glaxo Smith Kline Consumer transportation network with Kenco Transportation using truckload (TL), less than truckload (LTL), and intermodal (IM) nationwide carriers.• Our group managed $30 million in GSK's transportation budget in 2013.• Assisted in saving $1.8 million in outbound customer transportation spend in 2013 through better utilization of order consolidation using Red Prairie transportation management system (TMS).• Planned and managed providers for GSK out of York PA for TL, LTL, IM, and small parcel orders. • Achieved on-time-to-customer delivery metrics with a 98.7% on time to customer appointments.• Helped manage over 30,000 high value and seasonally temperature control protected shipments annually utilizing LTL, TL, IM, and small parcel.• Assisted in the implementation of an intermodal re-launch project saving $1.1 million in 2014.• Prepared and presented a multi-stop project that saved over $200K starting 1/1/2013 to the present shipping out of the York DC. The multi-stop project offers potential savings of up to $400K in 2015 when implemented at all 3 GSK DC's.

LTL Operations Manager that managed drivers while meeting service commitments and customer's needs and reducing our operating budget thru cost savings. • Supervised a staff of over 45 drivers in the daily operations of delivering and picking up freight.• Lowered overtime expense by 5% in 2011 compared to 2010.• Increased by 12 p.m. delivery ratio by 12% in 2011 compared to 2010.• Increased our driver return to the terminal by 7 p.m. ratio by 11% in 2011 compared to 2010.• Supervised the loading and unloading of freight securing an over 99 % damage free ratio on shipments.

A National Accounts Customer Service Representative for a top ten national TL carrier with yearly revenue around $1.5 billion dollars.• Managed multi-million dollar National Accounts, such as Wal-Mart ,Coca Cola, Whirlpool, Family Dollar and J. C. Penney’s, daily TL business using XPM, U. S. Xpress's operating system, and the AS400 operating system. • Provided an in depth and superior level of customer service satisfaction.

• Started and managed an Inside Sales Division to secure incremental, profitable business with new companies that I brought on to U.S. Xpress such as Cape Cod Chip, Agri Dairy, and Connecticut Metals. • Worked with 3PL and brokers to secure new business including C. H. Robinson, CHTL Logistics , Fetch Logistics, Global Transport, Roar Logistics and The Grimes Company.• Created a consistent personal contact with national accounts using the latest in innovation and technology in the logistics industry.• Educated national accounts of value-added services, and effectively negotiated rates using updated daily computer data that supplied up to the minute capacity and pricing information.

A National Accounts Customer Service Representative at a national TL carrier that services major national companies across America.• Managed nationwide accounts in a Reefer and Team Division securing revenue and profit growth. • Pursued new business opportunities for 80-teams in Covenant's Team Division.• Cross-trained in all aspects of the TL business from customer service, load planning and fleet management.

LTL carrier Operations Manager that managed up to 45 drivers while meeting service commitments and customer's needs and reducing our operating budget thru cost savings.• Performed every aspect of the LTL business including A.M. and P.M. dock supervision, load coordination, city dispatch, billing and claims supervision.• Planned and implemented drivers weekly work schedules to provide the most savings on hourly wages and to reduce our overtime spend.• Monitored our equipments maintenance program on a daily basis scheduling monthly services and breakdown repairs as needed.